Question 2 day old i7 9700k appears to be running way below benchmark scores Online HELP :(

[nuh12345]

Hi all,

i recently finished my build:


i9700k coffee lake 1151 LGA 3.6ghz OEM

Z-390-A Mobo

MSI RTX 2060 Super 8gb

16gb RAM White Corsair 3600 MHz

WD Black 500gb NVME M.2

White H500i Platinum Liquid Cooler (CPU)

it appears on both Userbenchmark : 78.8% (way below expectations)
https://www.userbenchmark.com/UserRun/22175227


Geekbench 5:
1011
Single-Core Score


6032
Multi-Core Score


I bought this literally 2 days ago so have 14 day return policy.

is the CPU really that bad or just that i am comparing vs lots of people who have overclocked?


thanks for any feedback

 

[PC Tailor]

Welcome to the forums my friend!

Firstly, I would generally say don't worry about benchmarks, as one point you've stated is you aren't necessarily comparing apples to apples. But on top of that, ultimately, we see far too many people get wound up around benchmarks when there was never a problem to begin with.

However what I will state, is the reason for your 9700K appearing to be so "low performing" is that it would seem it isn't turbo boosting correctly, so you may want to verify that you have this enabled in the BIOS, and also verify what CPU core temperatures you are reaching under load, which may be preventing it from boosting correctly.

 

[nuh12345]

Thanks pal!

How do i check if turboboost enabled?

it hasn't gone above 40 Celcius...

Let me know if you want me to screenshot any links/relevant details.

thanks again for help

 

[PC Tailor]

it hasn't gone above 40 Celcius...

You'll want to verify this under heavy load if you haven't done so already. So only temperatures under load would really be an indicator.

You can find the turbo boost setting in the BIOS - which is indicating by your motherboard manual here: https://dlcdnets.asus.com/pub/ASUS/mb/LGA1151/PRIME_Z390-A/E15017_PRIME_Z390-A_UM_V2_WEB.pdf in section 3.5.

 

[vMax]

Also you can set optimised defaults in the BIOS and make sure XMP is engaged also in the BIOS. Then save and reboot. Download and run AIDA64 Extreme and go to tools and run system stability test. This will show you maximum boost under load and the temps...

 

[nuh12345]

i set optimised settings to XMP and also turboboost was already enabled so no need.

just running aida64 now.

Max temp under full load was 55 celcius.

 

[vMax]

Max temps are very good but what speed are the cores reaching. You should be hitting around 4.7GHz with the occasional bump higher...

 

[nuh12345]

im getting 3472.9 average clock on all 8 CPUS.

never used this software so where does it tell me your 4.7 ghz number?

thanks

 

[nuh12345]

Guys...

I updated the BIOS and i am finally hitting average 4.6ghz across cores.

can't believe it was that simple of a fix teehee...

thanks all for the help