2 qustions on a typical friday

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hello everyone, I have 2 questions i have seen partialy addressed on the
boards but have found no help with them. I am running xp pro/sp2. Yesterday
I came home and wanted to install some software from work and put the cd in,
nothing happened! I went to my computer and although i know i have a dvd rom
drive and a cd/rw drive, they were not showing up. So I go to the Device
manager and the drivers are shot. So I uninstall the devices and reboot,
simple.....not. Rebooting took me 15 min. I was hanging on the windows xp
screen with the status bar i swear for 15 min!!! So Finaly I get back to the
login screen log in and still no cd drives.

Any help is appreciated

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Well, the error message didn't say "the drivers are shot". Post what the
error messsager in device manager is including "Error Code" number.

KevSTL wrote:

> Hello everyone, I have 2 questions i have seen partialy addressed on the
> boards but have found no help with them. I am running xp pro/sp2. Yesterday
> I came home and wanted to install some software from work and put the cd in,
> nothing happened! I went to my computer and although i know i have a dvd rom
> drive and a cd/rw drive, they were not showing up. So I go to the Device
> manager and the drivers are shot. So I uninstall the devices and reboot,
> simple.....not. Rebooting took me 15 min. I was hanging on the windows xp
> screen with the status bar i swear for 15 min!!! So Finaly I get back to the
> login screen log in and still no cd drives.
>
> Any help is appreciated
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

KevSTL wrote:
> Hello everyone, I have 2 questions i have seen partialy addressed on
> the boards but have found no help with them. I am running xp
> pro/sp2. Yesterday I came home and wanted to install some software
> from work and put the cd in, nothing happened! I went to my computer
> and although i know i have a dvd rom drive and a cd/rw drive, they
> were not showing up. So I go to the Device manager and the drivers
> are shot. So I uninstall the devices and reboot, simple.....not.
> Rebooting took me 15 min. I was hanging on the windows xp screen with
> the status bar i swear for 15 min!!! So Finaly I get back to the
> login screen log in and still no cd drives.
>
> Any help is appreciated

Look at your event logs for clues.
Do the devices show up in the BIOS?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

ok it says theat the drivers are corrupt, before and after i removed and
re-installed them. Yes they show up in bios.

"Lanwench [MVP - Exchange]" wrote:

> KevSTL wrote:
> > Hello everyone, I have 2 questions i have seen partialy addressed on
> > the boards but have found no help with them. I am running xp
> > pro/sp2. Yesterday I came home and wanted to install some software
> > from work and put the cd in, nothing happened! I went to my computer
> > and although i know i have a dvd rom drive and a cd/rw drive, they
> > were not showing up. So I go to the Device manager and the drivers
> > are shot. So I uninstall the devices and reboot, simple.....not.
> > Rebooting took me 15 min. I was hanging on the windows xp screen with
> > the status bar i swear for 15 min!!! So Finaly I get back to the
> > login screen log in and still no cd drives.
> >
> > Any help is appreciated
>
> Look at your event logs for clues.
> Do the devices show up in the BIOS?
>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

KevSTL wrote:
> ok it says theat the drivers are corrupt, before and after i removed
> and re-installed them.

Can you get new drivers from the hw mfr and install them in Device Manager?

> Yes they show up in bios.

Can you boot from a bootable CD just to make sure they're functioning?

>
> "Lanwench [MVP - Exchange]" wrote:
>
>> KevSTL wrote:
>>> Hello everyone, I have 2 questions i have seen partialy addressed on
>>> the boards but have found no help with them. I am running xp
>>> pro/sp2. Yesterday I came home and wanted to install some software
>>> from work and put the cd in, nothing happened! I went to my computer
>>> and although i know i have a dvd rom drive and a cd/rw drive, they
>>> were not showing up. So I go to the Device manager and the drivers
>>> are shot. So I uninstall the devices and reboot, simple.....not.
>>> Rebooting took me 15 min. I was hanging on the windows xp screen
>>> with the status bar i swear for 15 min!!! So Finaly I get back to
>>> the login screen log in and still no cd drives.
>>>
>>> Any help is appreciated
>>
>> Look at your event logs for clues.
>> Do the devices show up in the BIOS?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Another couple of things you may want to check would be the IDE cables
being used for the devices and check their power cables.

Also, when you are in Windows, you can check some of these ideas:
http://support.microsoft.com/default.aspx?scid=kb;en-us;321641

-----
Nathan McNulty

Lanwench [MVP - Exchange] wrote:
> KevSTL wrote:
>
>>ok it says theat the drivers are corrupt, before and after i removed
>>and re-installed them.
>
>
> Can you get new drivers from the hw mfr and install them in Device Manager?
>
>
>>Yes they show up in bios.
>
>
> Can you boot from a bootable CD just to make sure they're functioning?
>
>
>>"Lanwench [MVP - Exchange]" wrote:
>>
>>
>>>KevSTL wrote:
>>>
>>>>Hello everyone, I have 2 questions i have seen partialy addressed on
>>>>the boards but have found no help with them. I am running xp
>>>>pro/sp2. Yesterday I came home and wanted to install some software
>>>>from work and put the cd in, nothing happened! I went to my computer
>>>>and although i know i have a dvd rom drive and a cd/rw drive, they
>>>>were not showing up. So I go to the Device manager and the drivers
>>>>are shot. So I uninstall the devices and reboot, simple.....not.
>>>>Rebooting took me 15 min. I was hanging on the windows xp screen
>>>>with the status bar i swear for 15 min!!! So Finaly I get back to
>>>>the login screen log in and still no cd drives.
>>>>
>>>>Any help is appreciated
>>>
>>>Look at your event logs for clues.
>>>Do the devices show up in the BIOS?
>
>
>