2 sticks of 4gb ram, single channel?

[Microbyte]

So to preface this im not the most tech-savvy person, so excuse me if im just dumb.

So i installed CPU-Z to determin wether my ram is DDR2 or DDR3, (its ddr3) and i saw that both sticks of 4gb are running in single channel. https://i.gyazo.com/0c8e14659d13ca0152bfe5a31f92928c.png

My motherboard only has 2 ram slots, so i doubt its the "put them in the same color slots"

I didnt build this computer, but am slowly upgrading the parts over time.

So my question is, is this an error? or is it only using 4gb of ram?

 

[SPgamer007]

Go to the SPD option in CPUZ (right next to memory) and check the slots,there will be 2 slots in CPU Z to select as your motherboard has 2 ram slots,see if each slot has memory showing.

 

[Microbyte]

Go to the SPD option in CPUZ (right next to memory) and check the slots,there will be 2 slots in CPU Z to select as your motherboard has 2 ram slots,see if each slot has memory showing.

Slot 1 has info showing, but everything on Slot 2 is blank

 

[SPgamer007]

You sure it is 2 sticks of 4gb ram and not 1 stick of 8gb? as it should be showing dual channel mode in CPU Z if it is showing 8gb,well it could be a software issue to,do 1 thing,open task manager and click performance and check the total physical memory,and tell me if it is 8gb or 4gb.

 

[Microbyte]

You sure it is 2 sticks of 4gb ram and not 1 stick of 8gb? as it should be showing dual channel mode in CPU Z if it is showing 8gb,well it could be a software issue to,do 1 thing,open task manager and click performance and check the total physical memory,and tell me if it is 8gb or 4gb.

Yes, it is 2 sticks of 4gb (i have opened my PC and seen)

http://i.imgur.com/5gKVkWk.png

 

[SPgamer007]

Which software it is? check the total memory in task manager,also if total memory is there showing 4gb then possibly 1 ram stick is bad,also check 1 stick in each slot to confirm this.

 

[Microbyte]

Which software it is? check the total memory in task manager,also if total memory is there showing 4gb then possibly 1 ram stick is bad,also check 1 stick in each slot to confirm this.

that was task manager, it says 4gb in use and 4gb spare

 

[SPgamer007]

Which software it is? check the total memory in task manager,also if total memory is there showing 4gb then possibly 1 ram stick is bad,also check 1 stick in each slot to confirm this.

that was task manager, it says 4gb in use and 4gb spare

Different windows,in windows 7 it's different,here i have total of 8gb physical memory (8135 mb)
https://gyazo.com/02431f84b6dbe9cc22723c81d55fc71b

As said,check 1 ram stick in 1 slot,to determine if all the sticks are fine.

 

[Microbyte]

Which software it is? check the total memory in task manager,also if total memory is there showing 4gb then possibly 1 ram stick is bad,also check 1 stick in each slot to confirm this.

that was task manager, it says 4gb in use and 4gb spare

Different windows,in windows 7 it's different,here i have total of 8gb physical memory (8135 mb)
https://gyazo.com/02431f84b6dbe9cc22723c81d55fc71b

As said,check 1 ram stick in 1 slot,to determine if all the sticks are fine.

Well im getting new ram soon anyway, so is it even worth it?

 

[SPgamer007]

If the ram is bad,then yes,if not then 8gb current ram is fine.