2 USB backside ports stopped working overnight.

[John Bauer]

I have 2 USB ports that have suddenly stopped working. I had my blue snowball and my logitech g502 plugged into them.

When I turn on my pc, they only give slight signs of life. If I unplug then plug my mouse back in, it'll work for about a second then stop, and window's just stopped recognizing my mic alltogether. But my mouse will work in a frontside port.

I've thought about updating drivers but I don't know what to update, there's VIA and Intel usb 3 programs installed, and I can't connect to the via website and Intel can't recognize itself with the driver utility manager program.

-Windows 64-bit
-Gigabyte GA-Z77X-UD3H ATX LGA1155 Motherboard

 

[harryfishrules]

Hi John. Are the ports on the back of your motherboard USB 2.0 or 3.0? Was your PC plugged in and turned on at the wall overnight? Can you follow this checklist as well: http://www.tomshardware.co.uk/faq/id-1893016/post-system-boot-video-output-troubleshooting-checklist.html

 

[John Bauer]

Hi John. Are the ports on the back of your motherboard USB 2.0 or 3.0? Was your PC plugged in and turned on at the wall overnight? Can you follow this checklist as well: http://www.tomshardware.co.uk/faq/id-1893016/post-system-boot-video-output-troubleshooting-checklist.html

My computer has been built and working correctly for 2 years. The ports on the back are usb 3.0, and no i didn't leave it on overnight

 

[harryfishrules]

Hi John. Are the ports on the back of your motherboard USB 2.0 or 3.0? Was your PC plugged in and turned on at the wall overnight? Can you follow this checklist as well: http://www.tomshardware.co.uk/faq/id-1893016/post-system-boot-video-output-troubleshooting-checklist.html

My computer has been built and working correctly for 2 years. The ports on the back are usb 3.0, and no i didn't leave it on overnight

Hi John. Did you follow the checklist I linked in the last post? If so, could you also update your BIOS to the latest version please?

 

[ffg7]

any unknown or exclamation marked devices in device manager?