2400G on monitor that only support DVI / D SUB (VGA)

[jogandroidqatest63]

Hello, iam build New 2400G,
2400G
Asrock AB350B Pro 4
Team Vulcan 2x4Gb 3000Mhz
Using LCD Philips 1080p (DVI + D SUB)
Connect to PC using this method,
LCD monitor - DVI port > DVI to HDMI Adapter > HDMI cable > HDMI port on board.

but my display just black screen.

Check on
2400G
https://products.amd.com/en-us/search/APU/AMD-Ryzen%E2%84%A2-Processors/AMD-Ryzen%E2%84%A2-5-Processor-with-Radeon%E2%84%A2-Vega-Graphics/AMD-Ryzen%E2%84%A2-5-2400G/243

its not mention DVI and D SUB support.

any solution 2400G APU work on DVI / D Sub?

 

[CountMike]

It's possible that MB has BIOS version not compatible with that processor. According to http://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#CPU it needs P4.60 version.

 

[jogandroidqatest63]

Hello CountMike, thanks for your answer but my board already using BIOS P4.60.

 

[CountMike]

May be a problem with your monitor if it can receive only analog DVI signal. HDMI can only covert digital DVI signal so you may need and active HDMI > DVI adapter.

 

[jogandroidqatest63]

maybe i need active HDMI. im search some article and some mention i need active hdmi to vga (D-Sub) adapter.
i believe D Sub is analog
what do you think?

 

[CountMike]

D Sub is analog for sure and as for DVI http://iogear.custhelp.com/app/answers/detail/a_id/2209/~/what-is-the-difference-between-dvi-a%2C-dvi-d-and-dvi-i%3F
https://monitorfanatic.com/whats-difference-dvi-dvi-d/