Archived from groups: microsoft.public.win2000.setup_upgrade (More info?)
I'm trying to upgrade NT4 file server to 2000 and getting
message that there is a software which won't work with
W2K, software name is "cheyenne" .... this is some type of
alert software from CA for Arcserv backup which we do not
use any more, unfortunatelly I cannot uninstall it since
1. cheyenne is not listed in add/remove programs 2. I
found uninstall executable for this program in c:\program
files\.... where ever this software was installed
in past, but when tried it errors out. I'm looking for
workaround (cleaning registry or somthing like that) so
cheyenne won't be recognized as valid application during
upgrade. I'm trying to avoid situation where I'll have to
copy 100GB of data somewhere else and reinstall OS from
scrach. I did use reg clenup, but it did not help.. what
happens is, when upgrade is run it notifying about
compatibility problem and it stops right there, only
option is to click "finish"
Does anyone know a way to remove all references to this
application so it
is not recognized during upgrade to w2k?
Thanks,
I'm trying to upgrade NT4 file server to 2000 and getting
message that there is a software which won't work with
W2K, software name is "cheyenne" .... this is some type of
alert software from CA for Arcserv backup which we do not
use any more, unfortunatelly I cannot uninstall it since
1. cheyenne is not listed in add/remove programs 2. I
found uninstall executable for this program in c:\program
files\.... where ever this software was installed
in past, but when tried it errors out. I'm looking for
workaround (cleaning registry or somthing like that) so
cheyenne won't be recognized as valid application during
upgrade. I'm trying to avoid situation where I'll have to
copy 100GB of data somewhere else and reinstall OS from
scrach. I did use reg clenup, but it did not help.. what
happens is, when upgrade is run it notifying about
compatibility problem and it stops right there, only
option is to click "finish"
Does anyone know a way to remove all references to this
application so it
is not recognized during upgrade to w2k?
Thanks,