[SOLVED] 2nd SSD not being recognized

[FashionEagle]

Just built my first ever PC and quickly realized I would need more storage space. I was running a single 500 gig ssd but decided to add a second. first ssd still runs fine and is being utilized, but the second one won't connect or show up in the disk manager. Tried changing sata ports on the motherboard and a new power string but it still won't pop up in manager.
I'm using a asus rog b450-f motherboard and a ryzen 5 cpu.

 

[CountMike]

Just built my first ever PC and quickly realized I would need more storage space. I was running a single 500 gig ssd but decided to add a second. first ssd still runs fine and is being utilized, but the second one won't connect or show up in the disk manager. Tried changing sata ports on the motherboard and a new power string but it still won't pop up in manager.
I'm using a asus rog b450-f motherboard and a ryzen 5 cpu.

Is it recognized in the BIOS and in Device manager ?

 

[FashionEagle]

Is it recognized in the BIOS and in Device manager ?

Yes, it’s recognized in BIOS but windows doesn’t recognize it at all. I even tried uninstalling my original ssd and installing windows on the new one but it didn’t recognize it then either

 

[FashionEagle]

New update, it shows in device manager now but still won't show in disk management

 

[CountMike]

New update, it shows in device manager now but still won't show in disk management

In Device Manager, open tab Properties for that disk and click on Populate, See what's there.

 

[USAFRet]

What specific drives do you have?

 

[FashionEagle]

In Device Manager, open tab Properties for that disk and click on Populate, See what's there.

Won't allow me to populate. Says volume information is unavailable. I tried uninstalling my standard sata ahci controllers but that didn't fix either.

 

[FashionEagle]

What specific drives do you have?

2 sandisk ultra 3d 512 gig
edit: 512 not 500

 

[USAFRet]

2 sandisk ultra 3d 512 gig
edit: 512 not 500

SATA III drives, correct?

M.2 or 2.5" ?

That motherboard has 2x M.2 ports, but only ONE can utilize a SATA drive.
-------------------
1 x M.2 Socket 3, , with M key, type 2242/2260/2280 storage devices support (SATA & PCIE 3.0 x 4 mode)*3
1 x M.2 Socket 3, , with M key, type 2242/2260/2280/22110 storage devices support (PCIE 3.0 x 4 mode)*4
-------------------

 

[FashionEagle]

SATA III drives, correct?

M.2 or 2.5" ?

That motherboard has 2x M.2 ports, but only ONE can utilize a SATA drive.
-------------------
1 x M.2 Socket 3, , with M key, type 2242/2260/2280 storage devices support (SATA & PCIE 3.0 x 4 mode)*3
1 x M.2 Socket 3, , with M key, type 2242/2260/2280/22110 storage devices support (PCIE 3.0 x 4 mode)*4
-------------------

I'm new to building PC's and hardware as a whole, but yes I believe they are sata 3 and they are definitely 2.5's not m.2. the board should have 6 sata slots on the side for hardware correct?