2TB WD External Hard Drive showing 37 GB only.

Ranjan Raj

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Feb 5, 2017
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My 2tb WD my passport Hard drive was showing problem and i tried formatiing up with the disk management and accidently deleted the volume of the whole HD. After being deleted it showed unallocated memory as 37 gb only. I have tried all the possible ways in disk management and many available softwares from all the sources. If there is any solution, can anybody help. Thanks in advance.
 

John7128

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Feb 5, 2017
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Looks like a problem of Partitions. Unallocated memory is the one not part of a partition.....reformat (if you have no important data) and create a new full partition for the full space.
 

Ranjan Raj

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Feb 5, 2017
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I have already formatted it throughout the day and have tried to creta a new partition for full size but the full size only seems to be 37 gb total the unallocated volume after the deletiin of partition seems to be only 37 gb now. If there is any other way please suggest. Thanks in advance again.

 

Ranjan Raj

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Feb 5, 2017
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<a href="http://imgur.com/X6pvax5"><img src="http://i.imgur.com/X6pvax5.jpg" title="source: imgur.com" /></a>

here is the screencap of the disk management from PC.
If it helps. I use Windows 7
 
Hi there Ranjan Raj,

That is really unpleasant. :(

How is the drive recognized by BIOS?

One thing you can try is to completely wipe the drive with WD's DLG tool. (writing zeros) This would fill in 0 values in each sector.
This would destroy the data stored on it as well. (if you have any)

In case the issue persists, then I believe there's something wrong with the drive. In case it is under warranty, you can contact the place you got it from or WD's Support and eventually RMA it: http://products.wdc.com/support/kb.ashx?id=sl2Udp

Let me know how this goes,
D_Know_WD :)
 

modi2017

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Aug 5, 2017
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Hello .. there is one way i saw it on youtube.. and should solve that exact problem .. by this :

burn win 7 iso on dvd and reboot from the dvd to instal win 7 .. but not install it ..

just proceed and once you saw where to put win 7 select advance and you should see your drive with full storage appearing on the disk drives window. do what you want to do on it .. and exit the win7 installer .. so don't install win 7 .. just detect your drive and restart ...
 

enigmajdp

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Sep 29, 2017
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What OS are you using? I've had this happen before while using windows to format a disk. Nothing helped until I got it on to my Linux computer. It was able to read the whole disk and format it to make it available in it's entirety. Use something like Gparted in Ubuntu Linux. Straight forward from there.
 

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