3.5 audio jack not working ASUS X470 Prime Pro

[jorendebruyne]

Hi


I just bought some new components:motherboard: Asus X470 Prime Pro, Ryzen 2700x CPU, ...
Everything works well, except for one thing: audio.

It seems like my motherboard doesn't recognize my speakers connected to my motherboard. I tried download / installing the Realtek drivers from ASUS website / Realtek website / CD which came with the board... Nothing works.

I have a monitor with integrated audio. The monitor is connected with my Nvidia GTX 1070. If I go to my Sound configuration, it looks like this:

My installed drivers don't show Realtek:

What I tried already:
- Checking bios if audio controller was disabled
- Installing realtek drivers from ASUS cd
- installing realtek drivers from Realtek website
- Installing realtek drivers from ASUS website
- Unistalling en re-installing Realtek 100x

I'm desperate. Anyone knows the answer?

 

[alexoiu]

Try clearing the CMOS and updating the BIOS. If still no go, RMA-ing the board, or adding a sound card.