I have a bizarre issue here. One of my users last week mentioned the 3 on numpad will randomly start doing Page Down, and yes, the NumLock is on. the rest of the numbers work fine. Today he told me the 9 is now doing it.
He has a Surface Pro 4 w/ Windows 10. Keyboard connected to a dock.
what currently fixes the issue
thank you in advance!
He has a Surface Pro 4 w/ Windows 10. Keyboard connected to a dock.
what currently fixes the issue
- swapping USB ports
- restart
- Replaced the keyboard
- uninstalled all keyboard items in device manager and allow them to install after checking for hardware changes.
- checked that “InitialKeyboardIndicators” was set to '2' in the registry
thank you in advance!