3 Blue screen in 3 days, here are the result from WhoCrashed

[Sami1991]

Hello everybody.
I hope this is the right forum and the correct way to do it.
Past 3 days~ I have been running into 3 different blue screen.
Each time I tried different things to resolve the problem, at the end of the days it seems I cannot do it by myself, so I come here to ask the community

I thank you for the help! It's hard for me to understand the logs.

Here are the logs from WhoCrashed:


System Information (local)
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Computer name: SAMI-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: ASUSTeK COMPUTER INC., P8Z77-V LX
CPU: GenuineIntel Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8540065792 bytes total




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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 21.09.2015 20:29:43 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092115-10186-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0)
Bugcheck code: 0xC2 (0x7, 0x109B, 0x0, 0xFFFFFA800CD57750)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the current thread is making a bad pool request.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 20.09.2015 10:38:19 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092015-71916-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0)
Bugcheck code: 0x50 (0xFFFFFAC00CD576D0, 0x1, 0xFFFFF80002CBC542, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 18.09.2015 18:49:32 GMT your computer crashed
crash dump file: C:\Windows\Minidump\091815-77376-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0)
Bugcheck code: 0xA (0x28, 0x2, 0x0, 0xFFFFF80002D11510)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





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Conclusion
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3 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you


Thanks a lot again!

Sami

 

[johnbl]

data in memory has been corrupted, windows detected the corrupted data and called a bugcheck to shutdown the system.

generally, update bios or reset it to defaults, boot and run memtest86 to confirm your BIOS memory settings are ok and your memory subsystem works without errors.

if the hardware is ok, boot windows
run cmd.exe as an admin then run
sfc.exe /scannow

if no problems are found then run
verifier.exe /standard /all
and reboot the machine, this will make windows check for bad device drivers and will call a bugcheck if it finds one.
It will name the bad driver in the memory dump file. c:\windows\minidump directory

you can put the memory dump files on a server like microsoft one drive, mark them public and post a link.

 

[Sami1991]

Hello
here is my BIOS : BIOS/Date American Megatrends Inc. 1502, 09.11.2012
I am a little frightened about the fact that I have BSOD and there is a risk when updating the BIOS of losing everything.
What if I get a BSOD while updating the BIOS and in the result my computer become totally destroyed? What can I do to prevent that?

Plus, I can't figure out where to look for the new driver, I went on the manufactor website : http://www.ami.com/
and I found nothing, the website is hard to understand and english isn't my native language, Can you help me to find the driver to get?

Thanks a lot again for the help and the answers.
Best regards
Sami

 

[johnbl]

each motherboard has different methods of updating its bios. you might start by going into bios and reseting the bios to its defaults and reconfigure it so it does not overclock. reboot and see if you machine is stable enough to attempt to update the BIOS. Most updates should take less than a minute.

Hello
here is my BIOS : BIOS/Date American Megatrends Inc. 1502, 09.11.2012
I am a little frightened about the fact that I have BSOD and there is a risk when updating the BIOS of losing everything.
What if I get a BSOD while updating the BIOS and in the result my computer become totally destroyed? What can I do to prevent that?

Plus, I can't figure out where to look for the new driver, I went on the manufactor website : http://www.ami.com/
and I found nothing, the website is hard to understand and english isn't my native language, Can you help me to find the driver to get?

Thanks a lot again for the help and the answers.
Best regards
Sami

 

[Sami1991]

Well actually this is my problem.
I have no idea how I can
- go into bios to reset it
- how to find new driver to update it
- how to reconfigure it
Im like a total newbe in that and I could use some detailled help here if you can
thanks

 

[johnbl]

start with running the installers on the motherboard vendors website.
I think this is the location:
https://www.asus.com/us/Motherboards/P8Z77V_LX/HelpDesk_Download/

sleect your windows version (should be windows 7 sp1 64 bit i think)

 

[Sami1991]

It's done.
There is a lot of folder:


Qualified Vendor List (11)

Hotfix (1)

BIOS (19)

BIOS-Utilities (2)

Chipset (4)

AUDIO (3)

VGA (5)

Firmware (1)

LAN (10)

USB (3)

Utilities (38)

SATA (8)

Manual (12)


I went on BIOS, this is the lastest one:
Version 2501
Description P8Z77-V LX BIOS 2501
Improve system stability.
File Size 4.21 MBytesupdate 2014/09/19
Download from Global

Should I download and install it?

 

[Sami1991]

Im still confused about what to do, AMI website is a mess, I can't figure out where are the new composant to update my BIOS.
Any help??
ty

 

[johnbl]

use the BIOS from the ASUS website, not AMI
you should use the ASUS tools to update their BIOS on their motherboard.
this should provide some info:
http://www.tomshardware.com/forum/322299-30-updating-bios-asus-p8z77

(asus website would not respond for me when I looked a minute ago)

Im still confused about what to do, AMI website is a mess, I can't figure out where are the new composant to update my BIOS.
Any help??
ty