It is more likely that it is not accepting the profile properly. Check if it is the rams rated oc profile or higher. e.g. say it is rated for 3200 xmp and you have applied 3400 xmp.
If not go to advanced timing option and check if major timings are set as per rams spd info.
SPD Info: To check it in the bios many mobo has a build in option inside the bios may be in the tools section. If not there then there are many option to read spd values. Google it to know how.
It may be a case that the mobo is not reading all values correctly while applying the xmp
Is the ram is in the qvl list of the mobo?