[SOLVED] 3080 ti Issues

[Mikeetoe]

CPU: Ryzen 7 5800x
RAM:L 32gb T-force Ram running @ 3600
NVME Drive 1 TB
MOBO: MSI B550i Gaming Edge Max
GPU: EVGA RTX 3080ti FTW3
Windows 10 Pro 64
850w Corsair PSU
Running at 2560x1080 @ 100hz

So I just put this system together a few days ago and finally got a chance to fire up some games. As far as I know I have gotten the latest drivers and whatnot for everything, but when I loaded up WoW, my FPS was a paltry 20 or less. I played with the settings, removed some addons, and nothing helped. I tried a few other games, same issue. Downloaded CPU-Z and everything looked fine. Downloaded Afterburner and noticed a problem, namely that The CPU voltage doesn't move, at all. Speeds and temp move around, but no volts.

I used the GeForce Experience software and noticed that my GPU is running with 0% utilization.

I ran the Heaven benchmark, I am getting like 10-12 FPS.

In Time Spy I am getting a CPU score of 10499, but a GPU score of 1344.

Temps have been perfect.

I have reinstalled the drivers, Windows, checked to make sure everything was plugged in, and searched several forums, posts and videos, and I cannot figure this out.

I can only think of three things left. Either the drivers are crap (pretty sure I'd see more talk about this is true), somehow the GPU isn't getting enough power to function properly (it shows up in everything and I can watch videos and such) or the GPU is broken.

Any help/advice/assistance would be greatly appreciated.

 

[tecmo34]

How do you have the three PCIe cables (daisy chain or three individual cables)?

Have you install Precision X1 to make sure there are no firmware / VBIOS updates for the EVGA card? There has been a few since release, as I have an EVGA RTX 3080 Ti FTW3, as well.

When you did the drivers, you booted in safe mode and used DDU to remove the drivers and install the lasted driver 472.12?

You didn't by mistakenly install the monitor cable into your motherboard versus GPU, did you? (can happen)

 

[Mikeetoe]

How do you have the three PCIe cables (daisy chain or three individual cables)?

Have you install Precision X1 to make sure there are no firmware / VBIOS updates for the EVGA card? There has been a few since release, as I have an EVGA RTX 3080 Ti FTW3, as well.

When you did the drivers, you booted in safe mode and used DDU to remove the drivers and install the lasted driver 472.12?

You didn't by mistakenly install the monitor cable into your motherboard versus GPU, did you? (can happen)

I'm actually looking to see if I have an extra PCIe cable handy because apparently using one plug on two inputs in the GPU can cause issues. The GPU shows the same in Precision X1 of 0 volts. I am thinking the power cable thing has to be it at this point.

 

[Zerk2012]

I'm actually looking to see if I have an extra PCIe cable handy because apparently using one plug on two inputs in the GPU can cause issues. The GPU shows the same in Precision X1 of 0 volts. I am thinking the power cable thing has to be it at this point.

Run this and post the link to the results just so we know what were looking at.

Please click the green human to continue - UserBenchmark

 

[Mikeetoe]

Run this and post the link to the results just so we know what were looking at.

Please click the green human to continue - UserBenchmark

UserBenchmarks: Game 113%, Desk 101%, Work 117%
CPU: AMD Ryzen 7 5800X - 93.2%
GPU: Nvidia RTX 3080-Ti - 118.6%
SSD: T-force TM8FP8002T 2TB - 223.1%
SSD: T-force TM8FP8002T 2TB - 191.7%
RAM: Unknown TEAMGROUP-UD4-3600 2x16GB - 93.3%
MBD: MSI MPG B550I GAMING EDGE MAX WIFI (MS-7C92)

So now I am very confused because the little shooting game with the blocks, I think I maxed out at like 300 fps

 

[Zerk2012]

UserBenchmarks: Game 113%, Desk 101%, Work 117%
CPU: AMD Ryzen 7 5800X - 93.2%
GPU: Nvidia RTX 3080-Ti - 118.6%
SSD: T-force TM8FP8002T 2TB - 223.1%
SSD: T-force TM8FP8002T 2TB - 191.7%
RAM: Unknown TEAMGROUP-UD4-3600 2x16GB - 93.3%
MBD: MSI MPG B550I GAMING EDGE MAX WIFI (MS-7C92)

So now I am very confused because the little shooting game with the blocks, I think I maxed out at like 300 fps

Your using 2 cables from the PSU and one of those is a double connector?

 

[Mikeetoe]

Your using 2 cables from the PSU and one of those is a double connector?

Yes, until a new one comes in sometime in the next few days.

 

[Mikeetoe]

Okay, I’ve got the PCIe cables sorted out and still garbage. I’m really trying to avoid thinking I somehow got extremely unlucky with this card, but I cannot for the life of me figure out what’s going on.

One of my cables is plugged into the GPU with a sleeved extension. Could that be a possible issue? This definitely seems like a power issue because the card reads and everything, but it’s like it’s just not drawing power for some reason.

UserBenchmarks: Game 147%, Desk 106%, Work 149%
CPU: AMD Ryzen 7 5800X - 103.4%
GPU: Nvidia RTX 3080-Ti - 142.4%
SSD: T-force TM8FP8002T 2TB - 227.5%
SSD: T-force TM8FP8002T 2TB - 190.8%
RAM: Unknown TEAMGROUP-UD4-3600 2x16GB - 94%
MBD: MSI MPG B550I GAMING EDGE MAX WIFI (MS-7C92)

 

[Mikeetoe]

Just another small update. Did the DDU thing again just to clean up the software side of things. Tried loading up a couple different games and used the GeForce overlay and the FPS is still garbage (10-15 at most) and apparently my GPU isn’t getting any power to it. It’s using absolutely 0 watts. The lights on the card are working, fans are spinning, and the LEDs are doing their thing, so I’m absolutely at a loss. I would think an 850 watt PSU would be enough to handle this, but could that feasibly be the problem? I’m really hoping I don’t have to replace a 1500 dollar GPU at this point…

 

[tecmo34]

Are you able to connect your PSU directly to the GPU, without using the sleeved extension? This could cause an issue if the extension cable you are using has issues and isn't transferring power.

 

[ttower2020]

To eliminate the PSU issues, just use the cables the PSU came with, straight to the GPU. No extensions or adapters. Use as many separate PCIe cables as possible, and only use ones that came with, or are specifically designed for your PSU, as things can vary between models. And the 850W PSU should be enough for your setup, and even if it wasnt quite enough, it would be enough for more than 15 FPS. However, I notice that the GPU seems to be performing well in the Userbenchmark tests, however I am not familiar with how those tests are run.

 

[Mikeetoe]

Just got done voltage testing and the PSU is delivering 12v per cable into the GPU, but the GPU still shows zero power draw, even during benchmarking, playing games, etc. Sorry for the massive pic.

 

[Eximo]

I also have a RTX3080Ti FTW3 and a Corsair RM850x, had to populate all available slots on the PSU, for the three PCIe cables plus the two EPS connectors for my board. I used 3 cablemod straight through 8-pin cables.

I also successfully ran the card from an older thermaltake toughpower grand 1050W. I had to use one daisy chain cable to get that to work. (Dear lord the coil whine from the PSU nearly gave me a heart attack when I fired up Unigine Heaven on Linux)

Future reference, printscreen key and MS Paint, or the Snipping tool to capture screenshots.

Could very well be a faulty card. Might be worth at least informing EVGA to see what they recommend. Flashing the vBIOS may be the solution.

 

[10tacle]

I would not rule out a power supply issue but not for power... power is not the issue. I also have your GPU and only used the cables that came with my Superflower 850W Leadex III Gold. I've not had much luck in previous builds using aftermarket cables and extensions. The cables that come with the PSU are supposedly tested by the factory to work on high end GPUs of the time (I'm assuming with mine they tested a 3090 since it was built before the 3080 Ti was released).

All that said, I'd be getting on the EVGA forums ASAP for tech help and get your name on the record for having an issue with that card. The good news is that EVGA's warranty support is among the best in the business. The bad news is that only God knows when you'd get a replacement and if your replacement will even be brand new instead of a refurb in these times (if you return it for a warranty swap they will test it). I've been buying EVGA cards since the 270/280 days and only had to RMA one that was faulty, a GTX 970. They had no more GPUs to replace it as the 10xx series were out, so they gave me a generous credit towards a 1080 Ti (and on a side note, I received a $60 lawsuit settlement check from Nvidia for both my 970s I ran in SLI at the time - $30 per card settlement).

 

[Mikeetoe]

I tried flashing the vbios and got this.


EDIT: I'm dumb. Updated the vbios and still nothing on the power draw. I do not understand how the card seems to be working on UserBenchmark but isn't working in literally anything else. even when running UserBenchmark, the power draw doesn't move at all, so who knows. I am in contact with EVGA now and of course they want me to go through every single thing I have already gone though, but it is what it is.

 

[Phaaze88]

So you tried to flash the 3080Ti Founder's Edition bios onto your 3080Ti FTW3?
At least, that's what I get when trying to look up those subsystem IDs:
10DE.1535: https://www.techpowerup.com/vgabios/235003/nvidia-rtx3080ti-12288-210423 (3080Ti Founder's Edition)
3842.3967: https://www.techpowerup.com/vgabios/234003/evga-rtx3080ti-12288-210420 (3080Ti FTW3 Ultra)

 

[Mikeetoe]

I feel dumb for not mentioning this sooner, but the case I am using (Antec Striker) forces the use of a riser cable. The cable it comes with is gen 3, but the board and the card are gen 4. Could this be causing my issue, or possibly the riser cable being bad in general? I’ve read that if I put the Mobo to gen 3 that it “shouldn’t” be an issue, but I’ve basically gone through everything else. I’m still in contact with EVGA customer support.
Also wanted to thank everyone for the help. While nothing has worked so far, I’ve definitely learned a lot for next time.

 

[Mikeetoe]

Final update thank god, and I feel like a complete idiot.

After looking into the riser cable situation as posted above, I checked my bios settings and sure enough, it had been previously set to auto detect and then I had manually set it to 4.0 to match the card. The riser cable is indeed gen 3 so I went in and manually changed it to that and


UserBenchmarks: Game 241%, Desk 105%, Work 245%
CPU: AMD Ryzen 7 5800X - 102.3%
GPU: Nvidia RTX 3080-Ti - 242.8%
SSD: T-force TM8FP8002T 2TB - 220.3%
SSD: T-force TM8FP8002T 2TB - 192.7%
RAM: Unknown TEAMGROUP-UD4-3600 2x16GB - 94.6%
MBD: MSI MPG B550I GAMING EDGE MAX WIFI (MS-7C92)

Thanks everyone, and I freaking knew it was going to end up being something basic and simple.

 

[10tacle]

Thanks everyone, and I freaking knew it was going to end up being something basic and simple.

As the chefs say, now you're cooking with butter! It is very rare for a GPU to fail but it does happen (as I mentioned I had one of the bad seeds). Dealing with PCs is testy and a never ending experiment. More often than not it's either a rare hardware failure or more often a simple set up configuration that is wrong. Glad you found out it was the latter!

 

[tecmo34]

Thanks everyone, and I freaking knew it was going to end up being something basic and simple.

Glad it was a simple fix in the end.

You can say it was a little oversight on our part to for not recommending clear your CMOS, which would have set it to default and fixed the issue. I think I focused some much on the power part / cable issue that didn't think of the simple standard troubleshooting tips of clear your CMOS.

Either way, you are up and running with all the goodness of a 3080 Ti, so ENJOY!!

Next Steps: Monitor upgrade to put the power of the GPU to its glory with a higher refresh rate / resolution!! 😀