[SOLVED] 32GB (2x16GB) Corsair Vengeance RAM running in Single-channel mode in my Acer Predator Helios 300

shiro7

Prominent
Oct 4, 2019
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I upgraded my laptop with a pair of Corsair Vengeance RAM sticks (2x16GB), but when I go to CPU-Z, it says they're running in Single-channel mode. Here are some pics:

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And this is my laptop's inside:

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What did I do wrong? I'd appreciate if anyone can help me getting Dual-channel mode enabled.
 
Solution
What does memory tab say? Ranks is to do with chips, one side (single) or both sides (dual). Look at channels # under memory tab.