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Question 3600x Acting Up

Mar 26, 2020
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I posted about my new rig's issues in a different thread but have yet to get any replies. I did an RMA for the video card to see if that's the issue and I'm waiting for the new card to come in. I installed CPU-Z this morning while my issue was occurring (stuttering, fps drops, lag, overall poor performance that intermittently occurs) and noticed that on the CPU tab under Clocks (Core #0) my multiplier is constantly swapping between 37.75 and 43.25 effectively making my core speed go up and down again and again. Is this normal? If not, how do I stop it from occurring?
 
Mar 26, 2020
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core speed going up and down is normal, depends on the workload... need more info:
CPU:Ryzen 5 3600x
MOBO: ASUS x570-p
PSU: Corsair RM750
GPU: EVGA Nvidia 2080 Super (currently waiting on RMA replacement to see if that fixes the issue)
MEM:32 GB GSkill Trident Z Neo 3600
 
Mar 26, 2020
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<blockquote class="imgur-embed-pub" lang="en" data-id="a/g8Mh64n" ><a href="//imgur.com/a/g8Mh64n">latencymon</a></blockquote><script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>
 
Mar 26, 2020
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CONCLUSION
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Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 1:55:36 (h🇲🇲ss) on all processors.


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SYSTEM INFORMATION
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Computer name: DESKTOP-OK6CQ4T
OS version: Windows 10 , 10.0, build: 18363 (x64)
Hardware: ASUSTeK COMPUTER INC., PRIME X570-P
CPU: AuthenticAMD AMD Ryzen 5 3600X 6-Core Processor
Logical processors: 12
Processor groups: 1
RAM: 32686 MB total


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CPU SPEED
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Reported CPU speed: 410 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 102023.90
Average measured interrupt to process latency (µs): 4.724232

Highest measured interrupt to DPC latency (µs): 101869.0
Average measured interrupt to DPC latency (µs): 2.423915


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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 545.880
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.286860
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.290639

ISR count (execution time <250 µs): 10795147
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 4
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


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REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 101890.50
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

Highest reported total DPC routine time (%): 0.114873
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%) 0.275616

DPC count (execution time <250 µs): 45512034
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 102
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: msmpeng.exe

Total number of hard pagefaults 35886
Hard pagefault count of hardest hit process: 6839
Number of processes hit: 110


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PER CPU DATA
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CPU 0 Interrupt cycle time (s): 665.267442
CPU 0 ISR highest execution time (µs): 545.880
CPU 0 ISR total execution time (s): 239.674774
CPU 0 ISR count: 8462145
CPU 0 DPC highest execution time (µs): 101890.50
CPU 0 DPC total execution time (s): 200.455864
CPU 0 DPC count: 41461921
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CPU 1 Interrupt cycle time (s): 91.541133
CPU 1 ISR highest execution time (µs): 14.180
CPU 1 ISR total execution time (s): 1.002975
CPU 1 ISR count: 851327
CPU 1 DPC highest execution time (µs): 198.610
CPU 1 DPC total execution time (s): 17.445921
CPU 1 DPC count: 1076153
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CPU 2 Interrupt cycle time (s): 54.923271
CPU 2 ISR highest execution time (µs): 13.330
CPU 2 ISR total execution time (s): 0.117819
CPU 2 ISR count: 98365
CPU 2 DPC highest execution time (µs): 196.240
CPU 2 DPC total execution time (s): 2.682205
CPU 2 DPC count: 722921
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CPU 3 Interrupt cycle time (s): 51.069332
CPU 3 ISR highest execution time (µs): 3.0
CPU 3 ISR total execution time (s): 0.000086
CPU 3 ISR count: 98
CPU 3 DPC highest execution time (µs): 248.310
CPU 3 DPC total execution time (s): 1.004370
CPU 3 DPC count: 315653
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CPU 4 Interrupt cycle time (s): 50.016322
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 195.750
CPU 4 DPC total execution time (s): 1.054136
CPU 4 DPC count: 318489
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CPU 5 Interrupt cycle time (s): 41.079792
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 67.660
CPU 5 DPC total execution time (s): 0.343940
CPU 5 DPC count: 159538
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CPU 6 Interrupt cycle time (s): 50.372660
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 193.150
CPU 6 DPC total execution time (s): 1.242163
CPU 6 DPC count: 288839
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CPU 7 Interrupt cycle time (s): 47.170587
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 192.630
CPU 7 DPC total execution time (s): 0.588712
CPU 7 DPC count: 230013
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CPU 8 Interrupt cycle time (s): 56.718950
CPU 8 ISR highest execution time (µs): 6.620
CPU 8 ISR total execution time (s): 0.629888
CPU 8 ISR count: 823069
CPU 8 DPC highest execution time (µs): 192.390
CPU 8 DPC total execution time (s): 0.617598
CPU 8 DPC count: 236973
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CPU 9 Interrupt cycle time (s): 49.581169
CPU 9 ISR highest execution time (µs): 6.150
CPU 9 ISR total execution time (s): 0.056679
CPU 9 ISR count: 65479
CPU 9 DPC highest execution time (µs): 191.610
CPU 9 DPC total execution time (s): 0.507969
CPU 9 DPC count: 169295
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CPU 10 Interrupt cycle time (s): 51.098434
CPU 10 ISR highest execution time (µs): 7.580
CPU 10 ISR total execution time (s): 0.240826
CPU 10 ISR count: 280827
CPU 10 DPC highest execution time (µs): 190.910
CPU 10 DPC total execution time (s): 1.133435
CPU 10 DPC count: 231948
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CPU 11 Interrupt cycle time (s): 50.161867
CPU 11 ISR highest execution time (µs): 6.870
CPU 11 ISR total execution time (s): 0.186361
CPU 11 ISR count: 213841
CPU 11 DPC highest execution time (µs): 190.050
CPU 11 DPC total execution time (s): 2.329072
CPU 11 DPC count: 300400
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Sohom

Reputable
Mar 6, 2017
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this appears to be a driver issue... use ddu to uninstall the nvidia graphics driver completely... and then reinstall... also without the gpu , try running a video in vlc and see if there is any lag or audio stuttering...
 

Sohom

Reputable
Mar 6, 2017
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Also try and uninstall all but the necessary applications on ur pc to rule out issues with a particular program or software... And also check your ram and hdd... use hddsentinnel or hdtune to check the SMART values... another thing is check whether ryzen balanced plan is on in the power settings of windows 10...
 
Mar 26, 2020
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this appears to be a driver issue... use ddu to uninstall the nvidia graphics driver completely... and then reinstall... also without the gpu , try running a video in vlc and see if there is any lag or audio stuttering...
I just received a replacement gpu via rma today and it obviously didn't fix anything. What is ddu? I can't run without a gpu because ryzen can't process video (no Apu)
 
Mar 26, 2020
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I installed DDU and DriverEasy. I'll update all my drivers with Driver Easy. If that doesn't fix it, I'll use DDU to uninstall the graphics driver in safe mode and then install again and let you know what happens. Thanks for the advice.
 
Mar 26, 2020
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I uninstalled the gpu drivers with DDU and then reinstalled with DriverEasy. I ran latencymon and I'm still having the same issue. Going to try hddsentinnel and hddtune
 
Mar 26, 2020
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I've already downloaded all the drivers from the motherboard website and still had issues afterward.
I moved my SSD to that it wouldnt be located underneath the video card thinking maybe its a temperature issue but although that decreased the temperature, the issue persists. I wanted to add that another issue I'm realizing is when I extract .RAR files it is extremely slow. So are file transfers. Even though HDDsentinel said the drive is good, could it be a bad SSD? It is a store brand from microcenter.
 

Sohom

Reputable
Mar 6, 2017
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file extraction speed is impacted by both the processing power and hdd... but u can check the read/write speeds using hdtune pro... and dont use driver updating softwares... always download from manufacturer's site...
 

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