Question 3TB External HDD not recognised

Tango48

Prominent
Sep 27, 2019
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3TB External HDD not recognised on pc, however if I take it out of the case and plug it into PC via sata, the pc can see it no problem at all, even if I connect via SATA to USB cable, the drive is not recognised
 

Bob.B

Prominent
Feb 8, 2021
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3TB External HDD not recognised on pc, however if I take it out of the case and plug it into PC via sata, the pc can see it no problem at all, even if I connect via SATA to USB cable, the drive is not recognised
When you connect external does the drive power up/spin?
 

Tango48

Prominent
Sep 27, 2019
14
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510
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When you connect external does the drive power up/spin?
Yes, hdd spins, but thats about it, other USB's work fine

I had "www.easeus.com" online with me, as I was going to buy their recovery software, they suggested putting it in a PC via SATA, that worked fine, I just want to know why it would work via SATA and via USB
 

Tango48

Prominent
Sep 27, 2019
14
0
510
0
What is the model number of the lacie? - 593801777
What id the model number of the wd red? WMC1T0503750
BYTECC T203 Dual HDD Caddy for cloning drives


So, doesnt work in Original Lacie Drive - spins, but nothing else
So, doesnt work in HDD Caddy - spins, but nothing else
Works fine when inside PC connected via SATA
 

Bob.B

Prominent
Feb 8, 2021
575
64
490
8
What is the model number of the lacie? - 593801777
What id the model number of the wd red? WMC1T0503750
BYTECC T203 Dual HDD Caddy for cloning drives


So, doesnt work in Original Lacie Drive - spins, but nothing else
So, doesnt work in HDD Caddy - spins, but nothing else
Works fine when inside PC connected via SATA
Wd red........that looks like a serial number......need a model number.
Lacie.....no idea what that number is.........need a model number.
 

Tango48

Prominent
Sep 27, 2019
14
0
510
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What is the model number of the lacie? - D2 Quadra v2
What id the model number of the wd red? WD30EFRX-68AX9NO
 

Bob.B

Prominent
Feb 8, 2021
575
64
490
8
What is the model number of the lacie? - D2 Quadra v2
What id the model number of the wd red? WD30EFRX-68AX9NO
Are you using the same usb cable to connect the lacie and the dock?
Have you tried different usb ports on the pc?
Can you test this on another pc using usb?
 

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