4 Service Control Manger Event ID 7031 at shutdown

[TriWolf]

I have been getting this issues after installing Windows 10 on my laptop. Everytime I reboot or shutdown this errors get logged.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2015-07-31T10:50:20.452233500Z" />
<EventRecordID>985</EventRecordID>
<Correlation />
<Execution ProcessID="736" ThreadID="2392" />
<Channel>System</Channel>
<Computer>Prometheus</Computer>
<Security />
</System>
- <EventData>
<Data Name="param1">User Data Access_Session1</Data>
<Data Name="param2">1</Data>
<Data Name="param3">10000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>550073006500720044006100740061005300760063005F00530065007300730069006F006E0031000000</Binary>
</EventData>
</Event>


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2015-07-31T10:50:20.452233500Z" />
<EventRecordID>984</EventRecordID>
<Correlation />
<Execution ProcessID="736" ThreadID="2392" />
<Channel>System</Channel>
<Computer>Prometheus</Computer>
<Security />
</System>
- <EventData>
<Data Name="param1">User Data Storage_Session1</Data>
<Data Name="param2">1</Data>
<Data Name="param3">10000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>55006E006900730074006F00720065005300760063005F00530065007300730069006F006E0031000000</Binary>
</EventData>
</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2015-07-31T10:50:20.452233500Z" />
<EventRecordID>983</EventRecordID>
<Correlation />
<Execution ProcessID="736" ThreadID="2392" />
<Channel>System</Channel>
<Computer>Prometheus</Computer>
<Security />
</System>
- <EventData>
<Data Name="param1">Contact Data_Session1</Data>
<Data Name="param2">1</Data>
<Data Name="param3">10000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>500069006D0049006E006400650078004D00610069006E00740065006E0061006E00630065005300760063005F00530065007300730069006F006E0031000000</Binary>
</EventData>
</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2015-07-31T10:50:20.452233500Z" />
<EventRecordID>982</EventRecordID>
<Correlation />
<Execution ProcessID="736" ThreadID="2392" />
<Channel>System</Channel>
<Computer>Prometheus</Computer>
<Security />
</System>
- <EventData>
<Data Name="param1">Sync Host_Session1</Data>
<Data Name="param2">1</Data>
<Data Name="param3">10000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>4F006E006500530079006E0063005300760063005F00530065007300730069006F006E0031000000</Binary>
</EventData>
</Event>

I can't find this services in the services.exe tool to try and troubleshoot.

 

[jpishgar]

Sounds like it could be a problem with the System Readiness Update Tool.
https://support.microsoft.com/en-us/kb/947821

-JP