40Mbps internet but slow internet

[Hostile Drunk]

I have 40Mbps Internet and it registers on fast.com and ctlhelp.com and speakeasy.net and speedtest.net all between 38-40Mbps but my netflix is blocky and buffers frequently along with slow internet browsing sometimes... i have it wired in.. they told me it was my modem so i bought the newest and best one and all new cords still happens .. any ideas??

 

[jty0yt]

I'd recommend doing a malware bytes scan ( or another reputable anti virus ) to make sure it's not a virus hogging your bandwidth.

 

[Hostile Drunk]

I'd recommend doing a malware bytes scan ( or another reputable anti virus ) to make sure it's not a virus hogging your bandwidth.

I appreciate that. I have done that. It does it on my computer my smart TV and my Roku. They have came out to inspect lines says it's fine so idk

 

[jty0yt]

Well it's not a PC issue then. Do you use a router/modem or separate router and modem

 

[Hostile Drunk]

Well it's not a PC issue then. Do you use a router/modem or separate router and modem

I use the century link c1100z router and modem in one.

 

[boosted1g]

If the problem is ONLY with netflix then your ISP is cauing it to do that.
Could be an issue between netflix servers and your ISPs backend, or could be throttling.

I have seen a few posts lately that seem more like ISP throttling then anything, since Wheeler stepped down its possible that ISPs are not fearful of any pushment of breaking the laws the FCC put in place semi-recently.

 

[Hostile Drunk]

i was thinking that before i have made 4 calls to netflix.. my ISP and roku they all blame each other ... it happens with video games too so thats why i think its internet but not sure how somehow from the modem to my computer its having issues

 

[jty0yt]

Well it's not the fault of your PC/TV, it's not the fault of what service you're using (Netflix/Gaming) so it must be the ISP. It's the only conclusion I see.

 

[dextermat]

If you are using wireless, try wired.

 

[Hostile Drunk]

ok i will do my research and see what i can do i already wrote a letter to the company

 

[jty0yt]

If you are using wireless, try wired.

"i have it wired in" - OP