4K on YouTube Stutters with Powerful GPU

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Isack

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Hi, I have a pretty good system and can run any game on ultra. Whenever I try to watch videos in 4K on YouTube, I get insane stuttering (not buffering). I know that it's not my internet because I get insanely low ping and great download and upload speeds. I have looked for solutions to this problem that seems to be abundant and have found nothing. I have seen cases where less powerful systems have handled 4K videos butter smooth. The browser I use is Chrome and my parts are FX-6300 (6 Core) and R9 280X Tri-X. Thanks for reading and any help is much appreciated.
 
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Try switching the player in Chrome as others have suggested. Chrome uses a laggy player. If you go in chrome://plugins, you'll find two options for flash player, try...

Isack

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I get 32Mbps download and 1Mbps Upload, but the stuttering isn't that the video is buffering, it's simply lagging, such as a graphically-intense game on a low end system.
 

zarugal

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A quick search shows that Chrome is the source of laggy video for many users due to it's forced use of HTML5 player. Try IE (I know, ironic) and see what results you get. Could solve your problem, or at least rule out an issue.
 


Try switching the player in Chrome as others have suggested. Chrome uses a laggy player. If you go in chrome://plugins, you'll find two options for flash player, try disabling the more recent one.
 
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xxxlun4icexxx

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There's always the possibility that your browser is trying to use your on-board graphics to stream the video. I think there's an option in both chrome and IE in the settings menu that says something like "Use Accelerated graphics for high definition viewing". Something like that, you could google it. It basically just utilizes your gpu for video streaming instead of ur cpu built-in.
 

zarugal

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What an earth are you on about? His AMD CPU and GPU will easily be able to stream 4k/UHD content - Intel's latest on-board graphics can handle 4K streaming. The others are right, it's to do with the browser/player combo.

Are you one of those Intel fanboys that think all PC issues can be fixed by installing an Intel CPU?
 

Kari

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^^well there is an easy test for that, set the browser (or flash player plugin) to just one core and see how high it goes... (windows task manager, right click on the process, set affinity)

for me with the latest firefox even 1080 videos are usually choppy with very low usage on both gpu and cpu, chrome plays them smoothly, and if i download them using plugins VLC-player can play them just fine...

edit and i have an oced intel i5 and 30/3Mbit net :DD

edit2 them typos

edit3 and i don't have integrated gpu at all so that is not the cause for my misery....
 

zarugal

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Read the actual forum please: http://www.tomshardware.com/news/amd-ati-flash-adobe-gpu,8800.html
AMD have supported Flash acceleration from virtually the same time point as Nvidia.

Now take your head out of your arse, and think about how much money you wasted on a GPU when your problems had nothing to do with it because you couldn't be bothered to do the proper research.

OPs problems are nothing to do with hardware.
 

Isack

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Actually, an FX 6300 and R9 280x are just fine for running 4K video, the problem only appears in Google Chrome. I tried switching browsers (to an even slower browser-internet explorer) and it ran butter smooth. This proves that an Intel CPU isn't the solution to every PC related issue. I also tried the suggestions of cst1992 and it made Chrome run 4K videos fine.

 

Farfolomew

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Actually there might be some merit to this, sad to say. The problem is with YouTube running on Chrome streaming the 4K videos utilizing its VP9 codec. Currently, neither NVidia nor AMD (nor possibly Intel?) support hardware acceleration for the VP9 codec, thus the job falls 100% on the CPU for decoding. This is where a beefy CPU would help. For example, on my desktop system, with my Core i7 3770K, the CPU utilization rises to 30-40% during playback of a 4K30fps clip. It's perfectly plausible that the OP's FX-6300 isn't up to the task of software decode (although, with 6 integer cores, I would have thought it sufficed).

The problem is with Chrome forcing YouTube to use VP9 codec. When you view the same video using IE or FF, YouTube will dish up video with H.264/AVC codec, rather than VP9. And because most all modern GPUs support H.264 4K decode, that's why it's buttery smooth in those browsers (your GFX card is finally helping).

 
So that's why my laptop CPU has to work a Youtube video too? It should fall to the HD4600 graphics, and the CPU should be idle.

Do you know a workaround on Chrome? I did get a speedup on my old PC( c2d e4600, gma950 integrated) when I installed my old Geforce 210 in there, but VLC also got smooth, so I'm guessing that was a different issue(lack of h/w acceleration on old hardware, some have said).

EDIT: There seems to be a fix for Chrome, an extension named h264ify:

https://chrome.google.com/webstore/detail/h264ify/aleakchihdccplidncghkekgioiakgal
 

1nvalid Username

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Interesting. As an FYI, I have an AMD FX-6300 with 16GB RAM, Windows 10, and GTX 750 graphics card.
Running in Edge browser, no lags and 20% CPU utilization.
Running in Chrome 47, lags and over 80% CPU utilization.
 

Isack

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If you like Chrome better and want to continue to use it over Edge, I suggest reading some of the replies above.
 

Scooterlooter664

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Hey I did a little test and on chrome my CPU usage goes up to 90-100%. Switching over to Edge I saw a HUGE improvement. My CPU was getting up to 24-30% in usage with no stuttering. So it's chrome that's causing you videos to stutter...

Computer Specs:
CPU: fx-6350
RAM: RipJaw 8gb (x1)
GPU: GTX 970 4gb
 

Isack

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I noticed a difference in stutter amount when using internet explorer or Edge. I honestly think it has to do with flash player, because I fixed it by doing something that someone suggested I do to flash player. Thanks for the response though.
 


It could just be the WebM format being requested for videos on Chrome. That format doesn't use your graphics card. Use the h264ify extension from the Web Store.

Also, thanks for bumping. Much NOT appreciated.
 

steelninja

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