Question 5600x makes my freeze kinda freeze??

Jan 21, 2021
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Hey i bought a RYZEN 5600x back in january, and since then i have had the problem since. In the start i thought it was because of bad windows install, so i reinstalled, after some time it started again. Then i thought it was because of bad memory, also not the problem. Now i read an article about, some bad 5600xs that will make your pc freeze which mine does. It wont freeze 100%, i can still move mouse arround, rightclick and get the joblist up, but the joblist wont respond, just like all the other programs. It will freeze, randomly, sometimes when i start the pc, sometime after the pc has been working for 5-6 hours. ALSO TRIED UPDATING BIOS. Even thought it was because of my keyboard or mouse..

Specs are:
B550 Tomahawk
Ryzen 5 5600x.
1660 Super.
G-skill 16gb cl16 3600mhz.
ARCTIC COOLING Freezer 34 eSports DUO
Corsair RM650 gold.
A-Data XPG Spectrix S40G RGB - 512GB
Seagate Barracuda Harddisk ST2000DM008 2TB 3.5" SATA-600 7200rpm

VIDEOS OF WHAT HAPPENING: (wetransfer link)
View: https://youtu.be/r_2X06XO7ug

View: https://youtu.be/IEhWn1BGkqw

View: https://youtu.be/yNhxM63vnsg
 
Last edited:

COLGeek

Cybernaut
Moderator
If your memory is actually set to 3600 in your BIOS, try lowering it to 3200 (or even 3000) to see if that makes a difference. Not all memory will worked at rated speeds in all motherboards/configs.

Also, are you overclocking anything (CPU, GPU, memory)?
 
Jan 21, 2021
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If your memory is actually set to 3600 in your BIOS, try lowering it to 3200 (or even 3000) to see if that makes a difference. Not all memory will worked at rated speeds in all motherboards/configs.

Also, are you overclocking anything (CPU, GPU, memory)?
Memory is set to 3600mhz with XMP.
Motherboard said it supports: 2400 MHz, 1866 MHz, 2133 MHz, 2800 MHz, 3000 MHz, 2666 MHz, 2933 MHz, 3466 MHz (O.C.), 3733 MHz (O.C.), 3600 MHz (O.C.), 3866 MHz (O.C.), 4000 MHz (O.C.), 4133 MHz (O.C.), 4400 MHz (O.C.), 4266 MHz (O.C.), 4600 MHz (O.C.), 4533 MHz (O.C.), 4800 MHz (O.C.), 3200 MHz, 3066 MHz, 4733 MHz (O.C.), 4866 MHz (O.C.), 5000 MHz (O.C.), 5100 MHz (O.C.)

No overclock on anything(except for XMP). my 5600x goes up and down, all the time depending on temperature, so default.
 
Jan 21, 2021
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Memory is set to 3600mhz with XMP.
Motherboard said it supports: 2400 MHz, 1866 MHz, 2133 MHz, 2800 MHz, 3000 MHz, 2666 MHz, 2933 MHz, 3466 MHz (O.C.), 3733 MHz (O.C.), 3600 MHz (O.C.), 3866 MHz (O.C.), 4000 MHz (O.C.), 4133 MHz (O.C.), 4400 MHz (O.C.), 4266 MHz (O.C.), 4600 MHz (O.C.), 4533 MHz (O.C.), 4800 MHz (O.C.), 3200 MHz, 3066 MHz, 4733 MHz (O.C.), 4866 MHz (O.C.), 5000 MHz (O.C.), 5100 MHz (O.C.)

No overclock on anything(except for XMP). my 5600x goes up and down, all the time depending on temperature, so default.
Have you seen the videos?
 
Memory is set to 3600mhz with XMP.
Motherboard said it supports: 2400 MHz, 1866 MHz, 2133 MHz, 2800 MHz, 3000 MHz, 2666 MHz, 2933 MHz, 3466 MHz (O.C.), 3733 MHz (O.C.), 3600 MHz (O.C.), 3866 MHz (O.C.), 4000 MHz (O.C.), 4133 MHz (O.C.), 4400 MHz (O.C.), 4266 MHz (O.C.), 4600 MHz (O.C.), 4533 MHz (O.C.), 4800 MHz (O.C.), 3200 MHz, 3066 MHz, 4733 MHz (O.C.), 4866 MHz (O.C.), 5000 MHz (O.C.), 5100 MHz (O.C.)

No overclock on anything(except for XMP). my 5600x goes up and down, all the time depending on temperature, so default.
Even Ryzen 5000 series is still a bit more sensitive to RAM speeds and a tad more problematic to get working at some of the higher clock speeds than Intel-based rigs, but, certainly having'3600 MHz' listed as a supported XMP option ' is no where near the same thing as it 'working and being rock solid'...(if that were the case, everyone would love to have 3600 MHz or higher, which will not happen successfully with anywhere near all mainboards/CPUs/RAM kit combos)

It almost sounds as though you are refusing to try the very simple step of testing with lower RAM speeds , instead insisting 'it should work as it's listed in the BIOS'? 3600 MHz (actually 1800 MHz) is an overclock. At least test the rig for stability with 2666 MHz..or with just one RAM stick...or both.

Good luck
 
Jan 21, 2021
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Even Ryzen 5000 series is still a bit more sensitive to RAM speeds and a tad more problematic to get working at some of the higher clock speeds than Intel-based rigs, but, certainly having'3600 MHz' listed as a supported XMP option ' is no where near the same thing as it 'working and being rock solid'...(if that were the case, everyone would love to have 3600 MHz or higher, which will not happen successfully with anywhere near all mainboards/CPUs/RAM kit combos)

It almost sounds as though you are refusing to try the very simple step of testing with lower RAM speeds , instead insisting 'it should work as it's listed in the BIOS'? 3600 MHz (actually 1800 MHz) is an overclock. At least test the rig for stability with 2666 MHz..or with just one RAM stick...or both.

Good luck
Ofc i will try it! Already turned xmp off. Problem is i don't know when the problem will happen, so it will proberly take some time before i know if it is fixed or no.
 
Jan 21, 2021
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If there are defective 5600X CPU's then contact AMD's tech support about an RMA. Be sure to have your CPU's serial number available. If it's a defective one they'll exchange you.
Yes i know that, but i will have to send it in ( im pretty sure) for them to check it. I was hoping to find another person that had the same exact experience, and could 100% clarify it's a cpu problem.
 
Jan 21, 2021
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Yes i know that, but i will have to send it in ( im pretty sure) for them to check it. I was hoping to find another person that had the same exact experience, and could 100% clarify it's a cpu problem.
I work as a DJ, and my library is on the pc. Hard to update, and keep the library updated for the crowd, when it's at AMD :D
 
Yes i know that, but i will have to send it in ( im pretty sure) for them to check it. I was hoping to find another person that had the same exact experience, and could 100% clarify it's a cpu problem.
Even if you did there's no assurance yours would have an identical condition. AMD would still need the CPU to determine if it's bad.

It it works stable with XMP disabled then it's probably a borderline memory stability. If you're happy with performance, just leave it disabled. But if you want to get what you paid for from your memory you could try increasing the memory voltage a bit to push better stability at 3600.

DDR4 memory is 'safe' up to 1.5V but not recommended running above 1.4V 24/7. Most people will find 3600 stable at no more than 1.36 or 1.37V.
 
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Jan 21, 2021
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Even if you did there's no assurance yours would have an identical condition. AMD would still need the CPU to determine if it's bad.

It it works stable with XMP disabled then it's probably a borderline memory stability. If you're happy with performance, just leave it disabled. But if you want to get what you paid for from your memory you could try increasing the memory voltage a bit to push better stability at 3600.

DDR4 memory is 'safe' up to 1.5V but not recommended running above 1.4V 24/7. Most people will find 3600 stable at no more than 1.36 or 1.37V.
Thanks for the reply. will take it to consider.
 
Jan 21, 2021
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Nope. Not downloading videos. Sorry.

The lowering of the memory speed is for troubleshooting purposes. Try or not. Up to you.
Even Ryzen 5000 series is still a bit more sensitive to RAM speeds and a tad more problematic to get working at some of the higher clock speeds than Intel-based rigs, but, certainly having'3600 MHz' listed as a supported XMP option ' is no where near the same thing as it 'working and being rock solid'...(if that were the case, everyone would love to have 3600 MHz or higher, which will not happen successfully with anywhere near all mainboards/CPUs/RAM kit combos)

It almost sounds as though you are refusing to try the very simple step of testing with lower RAM speeds , instead insisting 'it should work as it's listed in the BIOS'? 3600 MHz (actually 1800 MHz) is an overclock. At least test the rig for stability with 2666 MHz..or with just one RAM stick...or both.

Good luck
If there are defective 5600X CPU's then contact AMD's tech support about an RMA. Be sure to have your CPU's serial number available. If it's a defective one they'll exchange you.
UPDATE: STILL DOES IT AFTER SETTING XMP OFF, AND MEMORY SWITCH.
View: https://youtu.be/Cseo_S2yuZI
 
Jan 21, 2021
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Are all of your major drivers fully up to date (i.e., video, motherboard chipset, network, etc)?

Are you using a wired or wireless connection to attach to your network?
Video, and network is. Im using wired connection. Chipset, got updated when i reinstalled the Pc, but for the cases sake, i will install them once again.
 

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