[SOLVED] 5700XT Green screen crash

[Anon2195]

I have a new RX 5700 XT that green screen crashes sometimes, I factory reset my pc and have drivers up to date and it still crashes. It doesn't matter if I'm playing a game or not. Are there any fixes for this?

 

[rgd1101]

full system spec? include make and model of the psu

 

[Anon2195]

full system spec? include make and model of the psu

R5 1600
RX 5700 XT Pulse
16 GB Ram
EVGA - W1 Series 600W ATX 12V/EPS 12V 80 Plus Power Supply

 

[ceplaska]

I think that this video card is one of the problematic series that needs an undervolting. If you do not know what to do with it, then return it back to the store and take it from other series without similar problems.