Question 5900x is giving me BSOD

loukesmail

Honorable
Sep 7, 2018
22
0
10,510
Hi all. Just got the 5900x, updated my BIOS, installed new chipset drivers, and it's been giving me the BSOD with the error code WHEA_UNCORRECTABLE_ERROR.
I played Valorant & Rise of The Tomb Raider, both games give me BSOD.
I played Apex Legends and Among Us and no BSOD.
GPU: 2070 super
RAM: 2x8gb 3600mhz (xmp on)
mobo: Aorus x570 master
psu: corsair 850x
cooler: corsair h100i
CPU runs at about 50-70 degrees, It's not temps for sure.
 
WHEA errors are many and you should list here your Dump file from the BSOD.
Usually they amount to poor driver or a hardware error.
If your MB has trouble shooting LEDs then that provides a clue or you can check in Device manager for yellow triangles which would indicate a bad driver.
Faulty or mismatched RAM modules can cause this issue. List the RAM P/N?
Update your Bios and chipset to the latest version if not already done so.
 

loukesmail

Honorable
Sep 7, 2018
22
0
10,510
WHEA errors are many and you should list here your Dump file from the BSOD.
Usually they amount to poor driver or a hardware error.
If your MB has trouble shooting LEDs then that provides a clue or you can check in Device manager for yellow triangles which would indicate a bad driver.
Faulty or mismatched RAM modules can cause this issue. List the RAM P/N?
Update your Bios and chipset to the latest version if not already done so.

How would I list my dump file?
The MB does have trouble shooting LEDS. It goes between d3 and F8 a lot.
D3 = Some of the architectural protocols are not available
F8 = Recovery PPI is invalid.
RAM is Corsair Vengeance Pro 3600mhz 2x8
BIOS and chipset are at latest versions, guaranteed.
 
Check first your windows setting that enables the Dump file to be created.
The default location of the dump file is %SystemRoot%memory. dmp i.e C:\Windows\memory.


Steps to Configure Windows 10 to Create Dump Files on BSOD
  1. First of all right click on Start Menu and go to Control Panel.
  2. Go to System and Security. Click on System. ...
  3. Go to Advanced tab. Tap on Settings under Startup and Recovery.
  4. Check the Debugging information panel. by default, Automatic Memory Dump is selected
Those error codes can be ignored if post continues and you get a final AA which indicates a hand over to the OS.
PPI means (Programmable Peripheral Interface) and relates to a keyboard or mouse.
Your description of your RAM is not the P/N=Part No.
 

loukesmail

Honorable
Sep 7, 2018
22
0
10,510
Check first your windows setting that enables the Dump file to be created.
The default location of the dump file is %SystemRoot%memory. dmp i.e C:\Windows\memory.


Steps to Configure Windows 10 to Create Dump Files on BSOD
  1. First of all right click on Start Menu and go to Control Panel.
  2. Go to System and Security. Click on System. ...
  3. Go to Advanced tab. Tap on Settings under Startup and Recovery.
  4. Check the Debugging information panel. by default, Automatic Memory Dump is selected
Those error codes can be ignored if post continues and you get a final AA which indicates a hand over to the OS.
PPI means (Programmable Peripheral Interface) and relates to a keyboard or mouse.
Your description of your RAM is not the P/N=Part No.

Just BSOD again on 3200mhz speed RAM.

Dump File
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff98057fdc2028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bc800800, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000060c0859, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

fffff80569e0f340: Unable to get Flags value from nt!KdVersionBlock
fffff80569e0f340: Unable to get Flags value from nt!KdVersionBlock

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 2187

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-M4BOI7K

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 13927

Key : Analysis.Memory.CommitPeak.Mb
Value: 81

Key : Analysis.System
Value: CreateObject

Key : WHEA.MCiStatus.Code
Value: 0xbc800800060c0859

Key : WHEA.MCiStatus.McaError
Value: 0x0859

Key : WHEA.MCiStatus.ModelError
Value: 0x060c

Key : WHEA.MCiStatus.Reserved
Value: 0x00800800


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffff98057fdc2028

BUGCHECK_P3: bc800800

BUGCHECK_P4: 60c0859

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffff8500c0a91938 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KeBugCheckEx


MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_0_AuthenticAMD_BANK0_MSCOD060C_MCACOD0859_UC_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {af26fd66-1025-e79d-1f5b-29ede38d49c6}

Followup: MachineOwner



MOBO has AO which means it's been given over to the OS.
RAM P/N = CMW16GX4M2C3600C18
 
Is the BSOD immediate upon entering Windows?

There is no QVL for your RAM and compatible with your CPU as yet.

As the 5900x (Vermeer) is a new release, you will have to wait to see if your RAM are tested and a QVL is listed.
Specs indicate official memory support for 5900x is up to 3200MHz .

As your ram kit is 3600MHz you will have to manually input the SPD information in Bios to achieve their rated frequency. SPD info can be got from CPUz in windows.

I am no expert to determine your dump file so create another thread asking for a dump file determination and a more experienced person will see it.
 
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