[SOLVED] 60hz on 144hz monitor.

Jun 5, 2022
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So I have a BenQ XL2430T monitor, its 144hz and 1920x1080. I also am using an HDMI 2.0 cable with an RTX 2060. I have contacted Microsoft support and they suggested I come over here and ask: https://answers.microsoft.com/en-us/windows/forum/all/my-144hz-monitor-is-stuck-at-60hz/90dd40ee-bb65-4064-b3f0-57e77cec3a10

What I have tried so far (copied from conversations with Microsoft Independent Advisor):
For https://diamondlobby.com/tech-guides/why-is-my-...
I have:
Checked the windows settings, says 60hz there.
Check if I'm using a cable for 144hz, yes I am, HDMI 2.0.
Checked if I had outdated drivers, and updated them all, but nothing changed.
Checked if I plugged it into the wrong port, no, I plugged it into the GPU HDMI port.

For https://www.reddit.com/r/Monitors/comments/k3iv...
I have:
Tried a different cable, but nothing changed.
Tried an Nvidia Custom Resolution, doesn't save.
I have a cable that supports 144hz.
I've tried unplugging and replugging the cable, but did nothing

For https://www.reddit.com/r/Monitors/comments/s0gg..
I
have:
Tried using another HDMI port, but only have one.
I've tried changing it in both windows and Nvidia settings, but both say 60hz.

For https://forums.tomshardware.com/threads/144hz-m...
I have:
Turned "VSYNC" off and "Preferred refresh rate" to "Highest Available," still stuck at 60hz.

For https://forums.tomshardware.com/threads/144hz-m...
I have:
Tried nothing, since it's talking about someone's monitor who isn't capped to 60hz, just thought it was capped when using a UFOtest, which is unreliable. It was set to 144hz.
And for https://forums.tomshardware.com/threads/stuck-a...
I
have:
Tried lowering the resolution, I lowered it to 720p and got an option for 120hz, but I want to be able to use my full 1080p@144hz.
I have tried using CRU and it didn't work, as when I switched to 1080p@120hz, the option appeared(in nvidia and windows settings), but when I tried to switch, it went back to 60hz. And for trying 1080p@144hz, the option didn't even pop up.
I have sent a thread about the troubles with CRU in the CRU forums aswell. Please help!
 

Karadjgne

Titan
Ambassador
Gpu might be Hdmi 2.0 out, but that's not to say the monitor is 2.0 in. It's a bandwidth issue. The gpu ports are far more bandwidth capable than the monitor port, so Hz suffers. Change the input/cable to Dvi instead.
 
Jun 5, 2022
6
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10
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Jun 5, 2022
6
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10
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If he was using HDMI he wasn't using 1080p@144hz. Only the dl dvi port supports that on that monitor.
I asked my father about it and after telling him what everything says, he says then he might have used dvi. But he was using 1080p@120hz, is that still possible with an HDMI?
 

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