I’ll start off by saying, I am near my wits end. This all started MONTHS ago when I had purchased a prebuilt with a 6800 XT that I couldn’t get a display on. I RMA’d that and spent a few extra dollars and got a 6900 XT thinking what are the chances I’d have the same issue... well here I am.
CPU: Ryzen 5900x
GPU: XFX Speedster Merc 319 RX 6900 XT
Motherboard: Gigabyte Aorus Master X570
Memory: G. Skill Trident Z Neo 3600 MHz 4X8GB F4-3600C14D
PSU: EVGA SuperNOVA 850 P2
Storage: 2TB M.2
Monitor: BenQ3270u
What I’ve done:
What I haven’t done yet:
1. Tr a PCIe riser. The motherboard chipset fan pushes on the card and I never get a good click when seating it. It is definitely secure but I wonder if there is some pressure on the slot, causing issues.
2. Trying another motherboard. I have another motherboard that came with the prebuilt. I also was originally having issues with that one.
3. trying a PSU with a higher wattage rating. The card says it requires a minimum of 850w PSU, which is what I have so I’m not sure why this would be the issue but I will attempt.
4. Under device properties I get the following error: “Windows has stopped the device because it is reporting problems (code 43).” I need to research this and see if I can correct it.
I am not sure what the chances are of me receiving two faulty graphics cards but I’d like to believe they are slim and am hoping that this is some kind of user error...
Any suggestions or assistance is appreciated.
CPU: Ryzen 5900x
GPU: XFX Speedster Merc 319 RX 6900 XT
Motherboard: Gigabyte Aorus Master X570
Memory: G. Skill Trident Z Neo 3600 MHz 4X8GB F4-3600C14D
PSU: EVGA SuperNOVA 850 P2
Storage: 2TB M.2
Monitor: BenQ3270u
What I’ve done:
- Flashed BIOS to f32.
- Reseated EVERYTHING. 14 times.
- Checked all components with a working GTX 1660
- Uninstalled, deleted, reinstalled drivers.
- Checked that system recognizes the card via device manager.
- Checked the system power draw.
- Tested on monitor and tv
- Tried DP 1.4 and HDMI 1.2
- Changed PCIe slots from 4.0 to 3.0
- Tried all PCIe slots
What I haven’t done yet:
1. Tr a PCIe riser. The motherboard chipset fan pushes on the card and I never get a good click when seating it. It is definitely secure but I wonder if there is some pressure on the slot, causing issues.
2. Trying another motherboard. I have another motherboard that came with the prebuilt. I also was originally having issues with that one.
3. trying a PSU with a higher wattage rating. The card says it requires a minimum of 850w PSU, which is what I have so I’m not sure why this would be the issue but I will attempt.
4. Under device properties I get the following error: “Windows has stopped the device because it is reporting problems (code 43).” I need to research this and see if I can correct it.
I am not sure what the chances are of me receiving two faulty graphics cards but I’d like to believe they are slim and am hoping that this is some kind of user error...
Any suggestions or assistance is appreciated.