Several months ago, I built my brother a new computer. Until recently, he has only played DX9-10 titles, installing The Witcher 2 just days ago. No other games have given him any problems or crashes, except for the occasional Fallout 3 bug.
He has been able to play The Witcher 2 for less than an hour at most, and whenever he loads a saved file, the game freezes and he is greeted with a "Display driver stopped responding and has recovered" error. This also happens now when the tutorial or new game is started. To see if this may be DX 11 related, I installed the DX 11 patch + textures for Crysis 2. With DX11 disabled, the game runs flawlessly. Enabling DX11 causes the same exact problem with Crysis 2. Fallout 3, Mass Effect 2, Dragon Age, and others run fine. FurMark also seems to be OK (I only looked/ran for a minute, but no crashes occurred during this time).
Before trying Crysis 2 in DX11, I first thought that this was a new driver issue, as I installed the 11.9 CCC right before he started playing. I uninstalled 11.9 and tried 11.8, same thing. 11.7, same thing. I then went back to 11.3, same thing. I then thought it may have something to do with the fact that I flashed his 6950 to a 6970 BIOS, and maybe the voltages were off. I turned them up to the 6970's default voltages, same thing. I then flashed back to the original 6950 bios, same thing. What is also strange is that, at one point, I tried uninstalling the CCC through the default Windows uninstaller, and it gave me an error. After navigating to the AMD folder and launching the uninstaller through there, it gave me an error and then a blue screen (copied below). It also looked like he may have had multiple drivers installed, as there were several different CCC packages in his main AMD directory. Since then, I used the Windows Install Clean-Up Utility to get rid of any AMD programs he had, and used the newest Driver Sweeper in Safe Mode to clean any of the remainders. He is currently running 11.9, though the CCC installer did finish with a warning that stated another driver, package, or something was found on the computer. Where it may have been located, I have no idea (manually deleted the Program Files/Program Files X86/C:\AMD directories as well).
Does anyone know what the problem may be? Does this seem like a DirectX 11 issue? Temperatures are fine. This is has been pretty tough to figure out.
ASRock P67 Extreme4
i5-2600K
HIS Radeon 6950
8 GB RAM
Windows 7 64-bit SP1 + all updates
Corsair 750W PSU
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800727A390
BCP2: FFFFF880098743BC
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
EDIT: I also tried running The Witcher 2 on the lowest settings, and the same problem occurs, but I'm not sure if the lowest settings necessarily disable DX11 if someone has a DX11-capable card.
EDIT 2: I flashed the motherboard's BIOS to the latest one, but still no luck. I did manage to run The Witcher 2 for about a minute before quitting, thinking that I solved the problem. But after quitting the game and reloading, same thing again.
He has been able to play The Witcher 2 for less than an hour at most, and whenever he loads a saved file, the game freezes and he is greeted with a "Display driver stopped responding and has recovered" error. This also happens now when the tutorial or new game is started. To see if this may be DX 11 related, I installed the DX 11 patch + textures for Crysis 2. With DX11 disabled, the game runs flawlessly. Enabling DX11 causes the same exact problem with Crysis 2. Fallout 3, Mass Effect 2, Dragon Age, and others run fine. FurMark also seems to be OK (I only looked/ran for a minute, but no crashes occurred during this time).
Before trying Crysis 2 in DX11, I first thought that this was a new driver issue, as I installed the 11.9 CCC right before he started playing. I uninstalled 11.9 and tried 11.8, same thing. 11.7, same thing. I then went back to 11.3, same thing. I then thought it may have something to do with the fact that I flashed his 6950 to a 6970 BIOS, and maybe the voltages were off. I turned them up to the 6970's default voltages, same thing. I then flashed back to the original 6950 bios, same thing. What is also strange is that, at one point, I tried uninstalling the CCC through the default Windows uninstaller, and it gave me an error. After navigating to the AMD folder and launching the uninstaller through there, it gave me an error and then a blue screen (copied below). It also looked like he may have had multiple drivers installed, as there were several different CCC packages in his main AMD directory. Since then, I used the Windows Install Clean-Up Utility to get rid of any AMD programs he had, and used the newest Driver Sweeper in Safe Mode to clean any of the remainders. He is currently running 11.9, though the CCC installer did finish with a warning that stated another driver, package, or something was found on the computer. Where it may have been located, I have no idea (manually deleted the Program Files/Program Files X86/C:\AMD directories as well).
Does anyone know what the problem may be? Does this seem like a DirectX 11 issue? Temperatures are fine. This is has been pretty tough to figure out.
ASRock P67 Extreme4
i5-2600K
HIS Radeon 6950
8 GB RAM
Windows 7 64-bit SP1 + all updates
Corsair 750W PSU
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800727A390
BCP2: FFFFF880098743BC
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
EDIT: I also tried running The Witcher 2 on the lowest settings, and the same problem occurs, but I'm not sure if the lowest settings necessarily disable DX11 if someone has a DX11-capable card.
EDIT 2: I flashed the motherboard's BIOS to the latest one, but still no luck. I did manage to run The Witcher 2 for about a minute before quitting, thinking that I solved the problem. But after quitting the game and reloading, same thing again.
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