6GB ram installed, 3GB ram detected.

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Timbe91

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Jul 20, 2010
3
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18,510
Hello, I was just wondering what is sort of going on... Here's a brief info of my computer =

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System Information
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Time of this report: 7/20/2010, 20:26:09
Machine name: TIM-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: Finnish (Regional Setting: Finnish)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 03/31/10 15:01:14 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz (2 CPUs), ~2.9GHz
Memory: 3072MB RAM
Available OS Memory: 3072MB RAM
Page File: 1531MB used, 4609MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

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Display Devices
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Card name: NVIDIA GeForce 9800 GTX+
Manufacturer: NVIDIA
Chip type: GeForce 9800 GTX+
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0613&SUBSYS_059210DE&REV_A2
Display Memory: 1777 MB
Dedicated Memory: 497 MB
Shared Memory: 1279 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Yleinen PnP-näyttölaite
Monitor Model: L22W-5
Monitor Id: FUS0735
Native Mode: 1680 x 1050(p) (60.262Hz)
Output Type: HD15
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.5721 (English)
Driver Version: 8.17.12.5721
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/8/2010 02:58:00, 12338280 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4553-11CF-3765-9E251CC2C535}
Vendor ID: 0x10DE
Device ID: 0x0613
SubSys ID: 0x059210DE
Revision ID: 0x00A2
Driver Strong Name: oem14.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section003:8.17.12.5721:pci\ven_10de&dev_0613
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

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So basically, my computer works fine, my CPU-Z program detects all 6GB ram, but my Windows & Bios don't. now that's an issue!

My CPU-Z doesn't recognize any NB frequency either.
I've tried every single common way to sort out this problem, totally everything, checking up OS, checking up that all my hardware actually fit, no compability issues... I've update bios, I just can't seem to find the issue, memory remapping everything I've checked, without a result, I did find a thread which ended up in discovery of an crooked pin on the MOBO, may this be the same issue that I have.. Ah yes, I have 2x2GB rams, from Hynix and 2x1GB rams from Micron, all work at 667... I have installed them in a mix, 2GB+1GB / 2GB+1GB, since if I try to slam it like 2GB+2GB / 1GB+1GB, my computer keeps restarting... AH YES! And, on system start up, my bios message said that my RAM is asymmetric, but well CPU-Z is sort of stubborn and says it's symmetric, may the issue rely here?

Thanks for reading!

PS: My writing sucks, I know, please don't slaughter me for it! ><
 
earwax_man

earwax_man

Distinguished
Nov 29, 2009
49
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18,530


I had the exact same problem, except only 2gb was recognised. I found out that I bent a few CPU socket pins when inserting the CPU itself. Check that first.

Linkie to my thread:
http://www.tomshardware.co.uk/forum...rint=0&numreponse=0&quote_only=0&new=0&nojs=0
 
G

GunBladeType-T

Distinguished
Jul 8, 2010
553
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19,010



I would try loading them 2GB/2GB 1GB/1GB and go into the bios and see whats going on with Clockspeed and latency timing and try to get them synchronized with Advanced memory timing option or Overclocking menu! If that doesn't work check out your manual and see what it says and give your mainboard maker a call and see whats up m-board might be defective
 
T

Timbe91

Distinguished
Jul 20, 2010
3
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18,510
Yeah, I tried to put them as 2/2 & 1/1, but the computer kept restarting, I can't really understand why, I tried checking the menus and nothing unfortunately worked, guess I gotta call the manufacturer! Thanks for the help! :)
 
T

Timbe91

Distinguished
Jul 20, 2010
3
0
18,510
Aye, I updated Bios to the latest version, no luck there, I called the manufacturer and they suspect a crooked pin, I presume I have to get a magnifier glass, a led light & a flat scredriver ready... Thanks for the help! :D
 
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GunBladeType-T

Distinguished
Jul 8, 2010
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19,010
One more thing are you mixing gold and tin contacts which leads to corossion, if not I would stress test mainboard dimms or Ram sandrasoft is free and benchmarks with full cycle load from www.guru3d.com Last resort sell everything on ebay at a discount or goto geek squad!
 
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