7.1 sound not working

[Rogalo]

Hello.
I have an MSI Z370 A-PRO motherboard. I installed it today together with all necessary drivers. Everything works fine, except the audio. I tried configuring it to 7.1 Surround, but only Left and Right are playing sound. I know my headphones are not the problem. I had 7.1 surround on my previous motherboard with dedicated xonar dg card. I cannot use the card as my new MB lacks PCI slots. Help? Thanks

 

[inzane4all]

Well, given that you already updated the drivers and that was a no-go, the only other thing you can do is update the BIOS and see if that works. I noticed that there is a new BIOS version our (2018-7-7). If you are comfortable enough doing it, might want to give it a shot. If that doesn't work, best bet is to contact support and see what they say. Good luck!

 

[Rogalo]

Well, given that you already updated the drivers and that was a no-go, the only other thing you can do is update the BIOS and see if that works. I noticed that there is a new BIOS version our (2018-7-7). If you are comfortable enough doing it, might want to give it a shot. If that doesn't work, best bet is to contact support and see what they say. Good luck!

Already flashed the BIOS to the newest version. I will try support for sure.