7.1 Surround Sound Configuration Missing Only Stereo

maxjet2012

Reputable
Oct 29, 2015
40
0
4,540
I recently upgraded my hardware, motherboard, CPU and RAM. I havent realized it till later but my G633 headphones no longer showed up on windows 10 sound as surround sound headphones. On rare occasions and by playing with the USB and drivers windows 10 would see it as 7.1 surround sound.

First, surround sound was detected but no sound ever played through surround speakers but the right and left channel.
NOW, there is only stereo.

Logitech G Hub software also had trouble putting sound through the surround sound channels but now it does.

Windows 10 still doesnt recognize that the headset is 7.1 Surround sound.

What ive tried:
(There is no speaker fill option in enhancements)
-Reinstalled all drivers and Logitech G software
-Tried different USB ports
-Installed Realtek Audio
-Updated Chipset driver
-Reinstalled windows 10
-Scanned corrupted files in windows 10

How can I make windows 10 recognize my headphones as 7.1 surround sound again?
 

maxjet2012

Reputable
Oct 29, 2015
40
0
4,540


Im using the USB cable and its switched to PC.
I have cycled through the physical G2 button however that function only relates to the Logitech software which provides 3D party surround sound.
The 3D party surround sound 1. Sounds awful 2. Only tends to work and sound more surround when windows 10 7.1 Surround Sound is enabled along with it or atleast by itself. Ive always used Windows 10 Surround Sound instead since it sounded better and yielded better surround sound tracking.
 

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