Question 7700hq stuck at 1.4GHZ

NicoFish

Commendable
Sep 17, 2016
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1,510
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I have an msi gs63Vr with a 7700HQ. I recently noticed that the clock speed is stuck at roughly 1.4GHz. I assumed this had to do with windows power management, but I changed all the profiles to have a minimum processor state of 100% and a max of 100%. I rebooted my laptop as well and I saw a spike to 3.5GHz initially and then it settled back downto 1.4.

My laptop usually runs at around 3.5 and the performance hit is rather noticeable.

I also disabled my -.125 undervolt and tried rebooting nothing seems to be able to get the clock speed back up. I


My thermals also appear to be fine I can't for the life of me figure out what is going on. Any help would be appreciated.

***EDIT: after a few days of frustration my computer is miraculously running at 3.5 again. If anyone knows what could have caused it that would be great.
 
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