8.1 BSOD, ntoskrnl, win32k

finesir

Reputable
May 6, 2014
3
0
4,510
Hi, I am getting blue screens roughly 1-5 times a day on my pc for the 4 hours i use it. https://www.dropbox.com/s/g8owht83kts6h6o/050514-15843-01.dmp
https://www.dropbox.com/s/v7m6yhzyb063k3k/050514-15453-01.dmp

There we can find the mini dumps. please if i someone can assist me here would be great. otherwise im pretty much tossing this PC and building a new one as frustration levels are that the degree. I have lost 5 hours of work in word and online cause of BSOD. Farks me off.

Regards
 
Solution
A common cause is a problem with the main System RAM (i.e. DDR3). Either hardware or a timing glitch.

Quick test:
Run the Windows Memory Diagnostic (google for how if needed).

(regardless of errors or not, proceed to following)

Better method:

1. Test memory with MEMTEST: www.memtest.org (full pass)
- may need to change BIOS boot order so DVD (or USB) is first before the Windows boot drive:

Regardless of whether you see ERRORS or not, continue the following:

2. Update the motherboard BIOS (if newer exists)
3. BIOS-> set optimal CPU/Memory profile ("XMP" for Intel usually.)
- BIOS update resets settings so there may be something that needs to be changed.

4. Repeat MEMTEST

*If you get ERRORS on the first test, and don't after the...
A common cause is a problem with the main System RAM (i.e. DDR3). Either hardware or a timing glitch.

Quick test:
Run the Windows Memory Diagnostic (google for how if needed).

(regardless of errors or not, proceed to following)

Better method:

1. Test memory with MEMTEST: www.memtest.org (full pass)
- may need to change BIOS boot order so DVD (or USB) is first before the Windows boot drive:

Regardless of whether you see ERRORS or not, continue the following:

2. Update the motherboard BIOS (if newer exists)
3. BIOS-> set optimal CPU/Memory profile ("XMP" for Intel usually.)
- BIOS update resets settings so there may be something that needs to be changed.

4. Repeat MEMTEST

*If you get ERRORS on the first test, and don't after the BIOS/Settings change then there's a good chance your problem is fixed.

If NO errors are shown it's probably a different hardware or software issue but I'd still like the changes made as that may fix something. I had BSOD caused by my System RAM and SSD (different times) and in both causes a BIOS update solved the issue.

 
Solution
Hi,
Z87x-UD3H, 4770 I7, 240Gb SSD, 16GB Corsair Vengeance.
I will reset the bios and update now with that @bios suite.

Mem test run on default windows one and 100% pass.
Update further