[SOLVED] 8 Pin EATX12v connector

[actpsadventures]

Hi
I'm building my first pc but the 8 (4+4) pin connector from my PSU won't fit into my motherboard.
I have an ASUS PRIME Z-370 A II for my motherboard and my PSU is an EVGA G3 Supernova 850w. If anyone could help that would be much appreciated.

 

[Dark Lord of Tech]

Can only be inserted one way clip over the latch.

 

[actpsadventures]

Can only be inserted one way clip over the latch.

I have tried all ways to plug it in only one end fits in both the motherbaord and the PSU while the other doesn't fit in wither of them

 

[Dark Lord of Tech]

https://youtu.be/rucfmsGjPow

 

[actpsadventures]

https://youtu.be/rucfmsGjPow

I have tried to plug it in that way and the connections to the motherboard don’t fit on the motherboard it goes- circle, square, square , circle on top and vise versa on the bottom while the 4+4 pin conection goes circle circle square circle

 

[Dark Lord of Tech]

Image on the left is for 8 pin and 4+4:

 

[actpsadventures]

So do I only need 4 connections in because when I called support they said I needed all 8 filled

 

[Dark Lord of Tech]

No you need all 8 , 4+4 is an 8 pin , like the scenario on the left in the pic.

Same in the EVGA video 8 pin CPU are needed.

 

[actpsadventures]

But it doesn’t connect I’ll try again when I get home but only 4 pins fits into the mother board and the 8 pin is the only one that fits in the psu