850 Evo 100% usage

[xaaronx806]

Hello everyone,

I am having an issue with my Samsung 850 Evo 1TB (MZ-75E1T0B/AM)
The drive is an ssd that is approx. 6 months old. I only use and ever used the drive for Steam and the games I have installed. Recently anytime I install a new game or update old ones it will stop downloading and the disk will run at 100% and sit there freezing the app and eventually crashing the whole computer. The OS is on a separate Intel 250gb ssd.

Task manager will not kill the steam app and in the process freeze that as well. The memory and cpu usage stay in the normal range. When I try to power down the pc it will stick on the "Shutting down" page and i have to kill it from the I/O switch on the power supply.

Steps i have tried.
I ran a virus scan with avg and defender with no threats detected.
Reinstalled steam and all the games on the drive.
Uninstalled programs that interfere with steam.
Downloaded Samsung Magician, ran maintenance and an ssd check that states healthy drive with only 5TB written to it. (1TB drive)
Downloaded steam and most of the games to a sperate external drive with no issues so far. I am running the app, downloading, and playing games off of it currently.

Any help would be much appreciated.

Pc: i5 4690k (3.5), Asus maximus vii hero, Msi 980ti, Windows 10

 

[Boogieman_WD]

Hey there, xaaronx806.

Have you noticed this happening around the time you've installed OS updates? Basically it's not unusual for faulty drive to be causing such issues with the whole system, so I'd recommend that you download a diagnostic tool and test both drives for errors. Perhaps you could try some of the suggestions from this article: https://www.lifewire.com/free-hard-drive-testing-programs-2626183.

Other than that you could try the drives with different SATA ports and cables to exclude the possibility of a faulty connection. I'd also recommend that you check for available firmware updates for both SSD models.

If nothing seems to help, perhaps you could try disabling some of the OS services, associated with high disk usage, like Superfetch, Prefetch, BITS (background intelligent transfer service), to see if that changes anything.

Hope that helps.
Boogieman_WD