[SOLVED] a blue screen

[shapes-]

recently I have encountered a blue screen twice, both error being the same thing: Kernal auto boost invalid lock release. The most recent problem I encountered happened when I was in a game of csgo and I decided to switch the song that was playing at the time (using media keys on my keyboard). I've been searching for a while and nothing seems to be giving me a definitive answer. help would be appreciated, thanks.

 

[Colif]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Copy the mini-dump files out onto your Desktop

Do not use Winzip, use the built in facility in Windows

Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

Then post a link here to the zip file, so we can take a look for you . . .