A corruption was discovered in the file system structure on volume.

[DeathGod1232_1]

Thank you for using your precious time to read my problem

This volume is my external 1TB Toshiba hard disk. when I plug it in my computer it used to hang everything in 5sec-2min. But i used disk management tool and formatted it because nothing was that important in it (but if possible i will like to get all that stuff back). Earlier i couldn't even run dskchk now i did after format no bad sectors or any problem. i used HDsentinal showed health 100%.

Now when i plug it in it works fine i thought its fine now but when i tried to recover data it froze the whole pc i cant do anything. Need help what to do

Second problem:- sometimes my PC restarts out of no where but as far as i remember all those times i had my hard disk pluged in so i think when my PC try to read the corrupt structure on my hard disk it cause my PC to crash

Now i wont connect hard disk to my pc to see if my pc crash without my external hard disk pluged in

Thank you for reading it please help me i am in trouble

 

[D_Know_WD]

Hi there DeathGod1232_1,

Regarding your first problem, I would say that this sounds a lot like a failing drive. So, it will not hurt to re-test it with some of these: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
If you can post a screenshot, it would be really useful.
I can't tell you whether the data stored on the drive is recoverable. You can just try several different data recovery tool. Also, you can attach the drive to another system, so you can make sure whether the drive or something else is causing all of this.

Question two: Yeah, most probably your computer crashes because of the drive.

Let me know how this goes,
D_Know_WD

 

[DeathGod1232_1]

Hi there DeathGod1232_1,

Regarding your first problem, I would say that this sounds a lot like a failing drive. So, it will not hurt to re-test it with some of these: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
If you can post a screenshot, it would be really useful.
I can't tell you whether the data stored on the drive is recoverable. You can just try several different data recovery tool. Also, you can attach the drive to another system, so you can make sure whether the drive or something else is causing all of this.

Question two: Yeah, most probably your computer crashes because of the drive.

Let me know how this goes,
D_Know_WD

So i used hd tune error search and as i was typing reply to ur post it caused everything to hang
At first everything hangs except the cursor then after few seconds the cursor also freezes

i used this hard disk on my laptop and it causes the laptop to freeze same as on PC

SECOND answer reply
my pc restarted again and i saw this writen in error log :
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe000020ad2d8, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\060316-16390-01.dmp. Report Id: 060316-16390-01.

its not only one many more are there and it restarted when hard disk was connected and i was trying to copy some stuff to hard disk to check if it works now

thanks for ur reply

 

[D_Know_WD]

Well, as both systems freeze after the drive being connected, then there's something wrong with the drive.
As you can't really run some software on the drive, you will need to use some tools for DOS mode.

First, you can try to run some data recovery tool for DOS mode. Then you can run some HDD testing tool for DOS mode. There are some threads on these topics in the forum. Can't really recommend a specific one, as I'm a rep.

Apart from all this, if the drive is under warranty, you can just RMA it.

D_Know_WD

 

[DeathGod1232_1]

Well, as both systems freeze after the drive being connected, then there's something wrong with the drive.
As you can't really run some software on the drive, you will need to use some tools for DOS mode.

First, you can try to run some data recovery tool for DOS mode. Then you can run some HDD testing tool for DOS mode. There are some threads on these topics in the forum. Can't really recommend a specific one, as I'm a rep.

Apart from all this, if the drive is under warranty, you can just RMA it.

D_Know_WD

Yes it is under warranty but i wanted if my data is recoverable i wanted to recover my data not very important but still

I gave it to my seller it will be replaced but what was the cause of this can anyone tell me so i can prevent it from now on because i am gonna get a replacement and if this problem was caused by something i could have done then i will want to know what it was

 

[D_Know_WD]

Actually, HDD could last for 10 years, or just fail in a day. This is why, you need to keep the data that you can't afford to loose stored on at least two places.
The things you need to do are:
- Make sure you don't hit/bump/etc. it. HDDs are really vulnerable to physical hits.
- Make sure your data is backed up.
- Test the drive with a tool from time to time. That way, you will see when the drive's health status starts to deteriorate.

To sum it up, not much you can do.

Cheers,
D_Know_WD