Hello,
Last night, I plugged in a USB device in one of the front ports on the NZXT H500. I did not hear an audio notification that plays on Windows 10 devices when a USB device is connected. I unplugged the device only to find that on the USB cable itself was the purple receptacle in the port.
View: https://imgur.com/58Yafej
After realizing this, I noticed my computer was frozen. I shut my computer off, and since that night my PC hasn't been able to turn on when I hit the power button.
All that happens when I press the power button is that the fans in the PC start to spin and the orange light on my motherboard turns on for just a second, but then everything turns off. This will keep repeating until I hold down the power button again. Sometimes, the orange light comes back on and the fans start to spin again for a bit longer, but then they stop shortly after. My motherboard is the GIGABYTE B360M DS3H, and my PSU is the EVGA 100-W1-0500-KR 500 W1.
My current theory is that power is being distributed to the front I/O panel, but since one of the USB ports doesn't work, my PC can't start up as a result. I've had no problems with power or startup until the USB port broke. I have tried to disconnect the cable that connects to the USB 3.0 slot on my motherboard, but nothing changes. There isn't a USB 2.0 connector connected to my motherboard either. I have also not found any other way for me to disconnect or disable the USB slots on the front I/O panel without starting up my PC. Is there anyway to fix the issue?
Thank you for your help.
Last night, I plugged in a USB device in one of the front ports on the NZXT H500. I did not hear an audio notification that plays on Windows 10 devices when a USB device is connected. I unplugged the device only to find that on the USB cable itself was the purple receptacle in the port.
View: https://imgur.com/58Yafej
After realizing this, I noticed my computer was frozen. I shut my computer off, and since that night my PC hasn't been able to turn on when I hit the power button.
All that happens when I press the power button is that the fans in the PC start to spin and the orange light on my motherboard turns on for just a second, but then everything turns off. This will keep repeating until I hold down the power button again. Sometimes, the orange light comes back on and the fans start to spin again for a bit longer, but then they stop shortly after. My motherboard is the GIGABYTE B360M DS3H, and my PSU is the EVGA 100-W1-0500-KR 500 W1.
My current theory is that power is being distributed to the front I/O panel, but since one of the USB ports doesn't work, my PC can't start up as a result. I've had no problems with power or startup until the USB port broke. I have tried to disconnect the cable that connects to the USB 3.0 slot on my motherboard, but nothing changes. There isn't a USB 2.0 connector connected to my motherboard either. I have also not found any other way for me to disconnect or disable the USB slots on the front I/O panel without starting up my PC. Is there anyway to fix the issue?
Thank you for your help.