A laptop that is very slow in booting up and constantly 100% without dropping awhile

[Gerard990]

I have a very big problem with my associate's laptop.

I'm a semi technician and when I first booted up it came out non-existence. So I have to reinstall Wins 10 even after it did it also booted very slow plus battery surge issue as well. the battery was fine however a lot of the time it can' switch on without the charger. I have a theory of either the motherboard cause the CPU, GPU and RAM was working with no issues. Help?

Laptop Acer E5-476G
CPU Intel =i5-8250U
RAM 4 GB DDR4
GPU MX150 2GB Vram

 

[Obakasama]

100% on...?

The only thing which springs to mind is have you checked the HDD's health?

 

[Gerard990]

100% on...?

The only thing which springs to mind is have you checked the HDD's health?

Yea I have checked and it one of the problem. But I'm also suspecting the main system as well. I try to use my own laptop's HDD on it. It looks good on the first time booted however I restarted it again and became slow on booting up. I'm not entire sure if the HDD might already damage the laptops motherboard or something else have affected it.

I would try to get a new HDD but I don't want to waste money if the system is the problem as well.

 

[Obakasama]

If the HDD is one of the problems, then there's the possibility it is failing. Unfortunately it would make things hard to troubleshoot other potential issues because it would act as a mask (so to speak).

 

[Gerard990]

If the HDD is one of the problems, then there's the possibility it is failing. Unfortunately it would make things hard to troubleshoot other potential issues because it would act as a mask (so to speak).

Yea it does this more slowly like opening tabs take slower than a few minutes.

P.s I just sent it to a repair shop. Since the people are more experience on dealing with this kind of problems.

 

[Diddly]

test the battery and replace if defective. replace the HDD with a SSD.

 

[Gerard990]

thanks for the reply! I just figure out that HDD is one problem and I already replace with a WD HDD. The battery I just reset and then defrag the HDD and now its fast as ever.