Question A lot of BOSD's and effort

Dec 1, 2021
3
0
10
0
Hello
Thanks for taking the time to read about my troubles and perhaps help me, I have had my gaming PC for a year now and through the latter half it began acting up crashing and showing BOSD's constantly, at least 4 per week. I've brought my machine to a specialist who memtested it an pushed it to its limits and it came out scott free, then the moment i took it home it blue screened again. The conclusion was it was nothing within the pc that was causing it, it had to be outside of it, so i began slowly replacing my USB ported items, (mouse keyboard and even the way my pc is connected to the internet) and yet after spending a LOT of money it keeps happening, so I have been looking for what the issue could be and got several things set up, however my knowledge about this is limited and i cannot read the DMP files even after getting the right tools, so i will post them here

https://drive.google.com/file/d/1BPYRzkwzYHWDS9agi0uxyPiVStz7b7zk/view?usp=sharing

If you could tell me what is wrong i would greatly appreciate it (and even more on how to fix it)
I know 2 of them are from when i ran the driver verifier so those were going to happen regardless
 
Dec 1, 2021
3
0
10
0
what are specs of the PC?

I will ask a friend to convert dumps. He will reply alter with a link I can use to read results.
Operating System
Windows 10 Home 64-bit
CPU
AMD Ryzen 7
RAM
16,0GB
Motherboard
Micro-Star International Co. Ltd. B450M PRO-VDH MAX (MS-7A38) (AM4)
Graphics
Standard Monitor (1920x1080@120Hz)
4095MB NVIDIA GeForce RTX 2060 SUPER (MSI)
Storage
1863GB Western Digital WDC WD20EZAZ-00L9GB0 (SATA (SSD))
953GB Western Digital WDC PC SN530 SDBPNPZ-1T00-1032 (Unknown (SSD))
Audio
Realtek High Definition Audio
 

gardenman

Distinguished
Moderator
Hi, I picked 5 of the dumps spread out across the times they were created. I ran the dump file through the debugger and got the following information: https://jsfiddle.net/5henwqag/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:120221-9500-01.dmp (Dec 1 2021 - 19:40:12)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:memory_corruption (Process: MemCompression)
Uptime:1 Day(s), 5 Hour(s), 38 Min(s), and 42 Sec(s)

File information:113021-13390-01.dmp (Nov 30 2021 - 11:43:25)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Probably caused by:memory_corruption (Process: System)
Uptime:2 Day(s), 18 Hour(s), 33 Min(s), and 42 Sec(s)

File information:112521-7421-01.dmp (Nov 25 2021 - 10:27:06)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:1 Day(s), 4 Hour(s), 22 Min(s), and 49 Sec(s)

File information:112521-20203-01.dmp (Nov 25 2021 - 15:28:32)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:HIDCLASS.SYS (Process: System)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 42 Sec(s)

File information:112121-20703-01.dmp (Nov 21 2021 - 06:48:49)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 15 Hour(s), 42 Min(s), and 30 Sec(s)
Possible Motherboard page: https://www.msi.com/Motherboard/B450M-PRO-VDH-MAX
There is a BIOS update available for your system. You are using version 8.2 and the latest stable version is 8.BC. I do not recommend using BETA versions unless there is a need for one. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
One error mentions hidclass.sys. Its used by windows for a lot of USB devices, so mouse, keyboard, some microphones
I can see a Logitech joystick driver in listing (not in error, just on PC)
what other USB have you got?

Only in some cases do AMD suggest you use these, they actually suggest the Microsoft drivers be used instead

Mar 29 2015amd_sata.sysAMD SATA Controller AHCI Device driver http://support.amd.com/
https://www.amd.com/en/support/kb/faq/pa-250
I also know that it can be difficult to remove them.


New Nvidia drivers available but I doubt they involved, I just updated yesterday and remembered.
maybe update chipset drivers - https://www.amd.com/en/support/chipsets/amd-socket-am4/b450
 
Dec 1, 2021
3
0
10
0
One error mentions hidclass.sys. Its used by windows for a lot of USB devices, so mouse, keyboard, some microphones
I can see a Logitech joystick driver in listing (not in error, just on PC)
what other USB have you got?

Only in some cases do AMD suggest you use these, they actually suggest the Microsoft drivers be used instead

Mar 29 2015amd_sata.sysAMD SATA Controller AHCI Device driver http://support.amd.com/
https://www.amd.com/en/support/kb/faq/pa-250
I also know that it can be difficult to remove them.


New Nvidia drivers available but I doubt they involved, I just updated yesterday and remembered.
maybe update chipset drivers - https://www.amd.com/en/support/chipsets/amd-socket-am4/b450
I have actually been replacing my USB wired items because I figured their drivers would be the case, i had a logitech keyboard which i replaced witha corssair one, a cheap mouse which i replaced and i used to work on a WIFI dongle which i switched to cable but that was before most of the BOSD'S
i have a headset with mic on it

and sorry if i sound stupid, but what are chipset drivers?
 
Thread starter Similar threads Forum Replies Date
C Windows 10 16

ASK THE COMMUNITY

TRENDING THREADS