A network cable is not properly plugged in or may be broken - Why?

[radioactiveplums]

I've had enough at this point of my Ethernet, I pay £1200 for a PC and get nothing back. Every driver, even irrelevant ones, are updated, and still whenever I try to connect to the internet via Ethernet with three different cables I'm still told that there's a problem with the Ethernet cable and that it could have been unplugged or broken. My Motherboard is only ten months old, my router is only two years old, and the ports between my router and socket in my wall that go to my PC are around eleven years old. Why should they stop working? It's now near impossible to play games without having 100+ ping. Any suggestions? I'm defeated...

 

[mcnumpty23]

you have no internet?

or you do but its a bad connection?

 

[Slumy__57]

This could be a huge variety of problems, from a DOA NIC, to a mouse that chewed a cable in the wall. First thing I would try, is to ping the default gateway of your pc. If you need help with this, I can walk you through it. If you can do that, the problem lies between your router and the internet, which would cause me to suspect it's an issue with the wall socket, which is a more common occurrence than one would think.

If the pc can't ping the default gateway, it means it's either a problem with your cable, or your NIC. If you have other ways of testing the cable, do that, that'll tell you if you have good cables. If you have good cables, try another device. If that device can get out to the internet, it's your NIC. If not, it's probably between the router and the internet.

If you isolate the problem to your NIC, I'd recommend manually installing drivers, resetting it, and checking for any kind of dirt or residue in the physical port. If none of these works, there is a good chance your NIC is bad, in which case you could either get a new MOBO, or just get a PCIE NIC.

Personally, my money's on it being a problem behind your wall socket. It could be a variety of things back there. A mouse or something could've knocked a wire loose from the socket patch panel, something could've chewed through a wire, or there might have been physical damage to the port itself.

 

[radioactiveplums]

This could be a huge variety of problems, from a DOA NIC, to a mouse that chewed a cable in the wall. First thing I would try, is to ping the default gateway of your pc. If you need help with this, I can walk you through it. If you can do that, the problem lies between your router and the internet, which would cause me to suspect it's an issue with the wall socket, which is a more common occurrence than one would think.

If the pc can't ping the default gateway, it means it's either a problem with your cable, or your NIC. If you have other ways of testing the cable, do that, that'll tell you if you have good cables. If you have good cables, try another device. If that device can get out to the internet, it's your NIC. If not, it's probably between the router and the internet.

If you isolate the problem to your NIC, I'd recommend manually installing drivers, resetting it, and checking for any kind of dirt or residue in the physical port. If none of these works, there is a good chance your NIC is bad, in which case you could either get a new MOBO, or just get a PCIE NIC.

Personally, my money's on it being a problem behind your wall socket. It could be a variety of things back there. A mouse or something could've knocked a wire loose from the socket patch panel, something could've chewed through a wire, or there might have been physical damage to the port itself.

I'll get my laptop and plug it directly into my router to start off and see if that fixes it.

 

[radioactiveplums]

you have no internet?

or you do but its a bad connection?

I have internet, everything works fine with a wireless connection, I get 35Mbps. When I try to play games however my ping jumps up to the 70's and 80's which should be fine for playing games but it feels like I'm playing with around 300.

 

[mcnumpty23]

then testing with your laptop is a good idea to rule some problems out