A network cable is not properly plugged in or may be broken

[mangaman]

This issue has been a problem for a couple of days now. Randomly, my wifi card will disconnect from my internet, when the connection between the router and my computer is just fine. Its not the router, as my phone, laptop and other devices all don't have this problem. I have also looked at the "let windows turn this device off to save power" option, but it was never checked.

Taking out the antenna, then cleaning the connection with rubbing alcohol as well as the card it self showed no results of progress. I've also downloaded the latest drivers from my card's manufacture, then installed them manually but windows keeps saying that the drivers are all up to date. I've also tried the "trouble shoot problem" fix, and it says "A network cable is not properly plugged in or may be broken", but the problem still persists randomly.

This only happens when data is being sent between the router and computer, as when the computer is idling, I'm playing an offline game, or sleeping the wifi won't randomly disconnect.

 

[Pooneil]

This is possibly a symptom of radio interference.

Possible solutions.

1. Are there any new radio devices in your home? Baby monitors or cordless phones can cause interference. If there are, unplug them and consider returning them for devices operating on different frequencies.
2. Power cycle the router to let it select a new channel.
3. Log into the router and change the wifi to a fixed channel from among 1, 6, or 11.
4. From your description this sounds like a PCIE card in a fixed computer. Make sure the antennas are screwed on tight and face the router without the computer case in the way.
5. Try using 5GHz wifi.

What you are experiencing can also be a symptom of a failing wifi card. If troubleshooting doesn't work, consider replacing it. Buy from a store with a customer friendly return policy in case the new card doesn't solve the problem.

 

[mangaman]

This is possibly a symptom of radio interference.

Possible solutions.

1. Are there any new radio devices in your home? Baby monitors or cordless phones can cause interference. If there are, unplug them and consider returning them for devices operating on different frequencies.
2. Power cycle the router to let it select a new channel.
3. Log into the router and change the wifi to a fixed channel from among 1, 6, or 11.
4. From your description this sounds like a PCIE card in a fixed computer. Make sure the antennas are screwed on tight and face the router without the computer case in the way.
5. Try using 5GHz wifi.

What you are experiencing can also be a symptom of a failing wifi card. If troubleshooting doesn't work, consider replacing it. Buy from a store with a customer friendly return policy in case the new card doesn't solve the problem.

Thanks for a solution, but none of these have solved the problem. I forgot to mention that I moved into an apartment not too long ago, and the area is filled with other wireless signals from routers. I did not have this problem when I was living in a home, with a good distance between wireless routers.

I've tried every possible WiFi channel setting on my router, but I still get random signal drops, especially on channel 1 since everyone in the complex uses that channel. My card, sadly, only picks up 2.4Ghz as well as my router only broadcasting the same radio frequency.

 

[Pooneil]

I forgot to mention that I moved into an apartment not too long ago, and the area is filled with other wireless signals from routers. I did not have this problem when I was living in a home, with a good distance between wireless routers.

Yes, that is an important part. It sounds like you are a candidate for an upgrade to 5 GHz wifi. Good Luck.

 

[mangaman]

I forgot to mention that I moved into an apartment not too long ago, and the area is filled with other wireless signals from routers. I did not have this problem when I was living in a home, with a good distance between wireless routers.

Yes, that is an important part. It sounds like you are a candidate for an upgrade to 5 GHz wifi. Good Luck.

Thanks for the info. Turns out, I had to go into device manager and uninstall the Wireless device driver, then reinstall it with the generic Microsoft network drivers. I used to pick up almost all of the wireless SSID's broadcasted though the apartment complex, but now I am only getting 4-6 (including my own SSID) which is what I want. Now, my wireless signal is no longer randomly dropping.

I will also look into a 5Ghz router and card, once I save up.