Hello everyone and thanks to anyone out there who helps me in advance. Remember I know nothing about computers so talking to me in baby steps would be a big help. Thanks So I have a two year old Dell Inspiron Laptop and was using it to surf the web and it froze. I had been having problems with it because of spyware/viruses and it ran slow as anything but it still worked, and as a poor college girlie I have no money anyway to get it fixed. Anyway today it froze and everytime I tried to start it up I got several error messages saying programs like fxssvc.exe and several others like it could not be read "0x6bfa9ccd". I looked up the valuable info on this site and found it it is a graphic error and tried to run my computer in safe mode but then it says the video card did not initialize. The computer is not under warranty anymore. So I don't know how to fix it, like take apart the laptop, etc. Anyone got any ideas? Thanks so much!!!! All my cute pics and music are on there I don't want to lose em!