alex589 :
I installed some malware while trying to download a torrent and when I tried using system restore it didn’t work. After that I tried booting into safe mode and resetting the pc to factory settings but somehow the virus still blocks that even in safe mode. Any suggestions?
The odd thing is, as soon as the problem is fixed people go right back to torrents. THen we get them coming back here because a repack doesn't work or, more than usual because they have another piece of malicious software

. Such a vicious cycle.
First off make sure your version of 10 is linked to your M$ account. If it's a cracked version you don't want them to see my proposed fix won't work...