[SOLVED] A1 A2 Problems

[missedmoney]

Hello, I have an issue where, A1 and A2 don’t work. The red light shows up on top that the memory is there, (like it does on the B2 slot). However the Pc dosent connect
, “no signal” on the monitor. I know it isn’t fault RAM because it dosent work when it is just in A1 or A2, but does work in B2. Also, in task manager, it shows 8gb ram 6(16 available). In BIOS it shows 8192 physical ram. I’ve tried updating BIOS before to no affect, any ideas on what I can do to fix it?

 

[Darkbreeze]

How many DIMMs do you have?

What is your motherboard model?

 

[missedmoney]

How many DIMMs do you have?

What is your motherboard model?

I have 2 RAM sticks and a msi x570 gaming plus

 

[Darkbreeze]

So then why are you trying to use the A1 or B1 slots, at all? Your memory should be installed in the A2 and B2 slots. Period. For two DIMM population there is NO other approved or recommended population scenario. Those are the slots, by architectural design, that are supposed to first be used with two DIMMs in use. If the system isn't working with the memory in those two slots, which are the second and fourth slots over from the CPU, then something is wrong.

In that case, then try, with the memory in the A2 and B2 slots, doing a hard reset of the CMOS/BIOS.

BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case, continuously, for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP, A-XMP or D.O.C.P profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, IF the problem is related to a lack of video signal, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.

Trying a different monitor as well, if possible, is also a good idea if there is a lack of display. It happens.