Usually, the speed you get (UPTO 2Mbps) Is always quoted as the DOWNLOAD speed (for instance my line speed is 100Mbps) but my download speed is 12Mbps. It all depends on where you download stuff from, and how fast the connection speed is from that individual. I sometimes get just over 100 Mbps. and the same with my upload speed! It will fluctuate somewhat, depending on the time of day i.e local traffic. All the ISP's bang on about theoretical maximum speeds, and minimum speeds. As long as yours is around the threshold of what they tell you it will be, there is little you can do about it.
Hope this helps.
K