Abrupt shutdown while gaming.

[Vikeyev]

Greetings my fellow Gamers and Techs.

Recently i got back into playing FFXIV ARR (Final Fantasy XIV A real Reborn)
however i have encountered that my computer abruptly shuts down like someone pulled the plug from the wall. whenever I'm entering a cutscene or played for a couple of hours.

I'm entirely clueless where the issue comes from and what causes the shut down in the first place.

The current setup i use is as followed.

CPU: I7-6700K processor.
Video card: Geforce GTX970 (EVGA)
Motherboard: Asus Maximuss VIII Ranger Z170
Front base: Asus front Base.
Power supply unit: Tt Toughpower Gold 750W ATX23
RAM: D432GB 2400-15 Super Luce bk/rd K2 GEI
CPU cooler: Arctic Freezer Xtreme Rev.2

So far i have downloaded RealTemp to see if it was related to overheating or overload. but i cant tell if this is the issue.
the temperature while gaming is around 80~90 degrees and its load is fluctuating between 2~8%
i also downloaded the EVGA Precision XOC thingy thats on steam to see if increasing the fan speed would affect my problem or not. but with max fan speed it still crashed the computer.

Im going bald out of frustration and would love to have some support. thank you so far and i hope we can solve the problem together.

 

[bishopi5]

90c while gaming? seems a bit high... run prime95 and report temps please

 

[Vikeyev]

90c while gaming? seems a bit high... run prime95 and report temps please

While running Prime 95.
Realtemp reports 100c

how long should i run prime95 for?

 

[bishopi5]

something is wrong with you're cooler, You are throttling, this is why your PC is shutting down, You need to fix the cooler, make sure its tight and the thermal paste is still good.

 

[ARICH5]

what do you plug the system into? directly to the wall or a power bar?

 

[bishopi5]

what do you plug the system into? directly to the wall or a power bar?

He is hitting 100c in prime within minutes... The reason for the shutdowns is the cooler.

 

[Vikeyev]

the CPU cooler i assume?
il refresh the cooling paste then.

The computer is plugged into the wall. thought that would be the safest option.

 

[Vikeyev]

Alrighty gents, gone trough the repasting of the paste but even now it skyrockets to 100 within seconds.
even crashed the comp again when playing the same game.

 

[bishopi5]

You're cooler is broken then, what cooler is it? where are you plugging it onto the motherboard?

 

[Vikeyev]

Its is an Arctic Freezer Xtreme Rev.2
Its directly connected to the motherboard the lil pins that would say CPU fan.

i always suspected this part was a it iffy...

 

[bishopi5]

CPU fan header is the right place for it, Seems it has gone bad on you 🙁

 

[Vikeyev]

Alrighty then,
which CPU cooler would you recommend?

il try to order one today so i can replace it tomorrow.

 

[bishopi5]

If you are not overclocking, any cheap air cooler will do (hyper 212 evo) etc

 

[Vikeyev]

Thanks for the support Bishopi5.

I did just install a new CPU cooler.
an CooMas hyper 103 to be exact.

i ran realtemp and prime95 again which showed a max temperature of 80.

however in the same scenario that previously crashed my computer.
it still crashed even with this new cpu cooler.

 

[bishopi5]

Still??? What the hell? Seems you had a overheating problem + this problem, good news is you wouldn't have found this heat issue without this happening !

Is reinstalling windows an option? We can of need to start there

 

[Vikeyev]

Im not entirely comfortable with reinstalling my entire computer.
not that there is much on it mind you.

Is there no other way to find out what the cause might be?