I have an ABS Warrior - Ryzen 5 1600 - GTX 1050TI 8GB Ram 480GB SSD that I bought from NewEgg about 2 months and after a few weeks (after return date) when I play games like WOW or Diablo 3 the computer will lock up after anywhere from 5 minutes to half an hour. Sometimes the lock up will turn the screen black and I can still here the sound, sometimes it will still display the last game image and I can't hear anything. The lock up can last just a few seconds or completely lock up the computer to where I have to hard reboot it. I ran windows 10 memory test and it came out fine, I uninstalled the video card and then reinstalled it with the latest drivers, I lowered the settings of the game. I ran GPU-Z and when the lock up occured, the GPU clock, Memory Clock, Fan Speed, VDDC all went to zero. The GPU load and memory controller load fluctuated from zero to about 60 percent for a minute until I reset the computer. The temperatures for GPU and CPU were around 37 degrees Celsius.
ABS has suggested it could be hardware issue with video card, CPU cooler, and/or ram and I should reinstalled drivers for video card which I did.
Is there anything I can check to narrow it down? Thanks
ABS has suggested it could be hardware issue with video card, CPU cooler, and/or ram and I should reinstalled drivers for video card which I did.
Is there anything I can check to narrow it down? Thanks