Question Access Point great for a few days then No Internet Connection

Patsfan37

Distinguished
Sep 16, 2011
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18,510
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Yes. Hi. I setup this access point JW-EW74 and it runs great for a few days and then it all the sudden disconnects from internet. Then in order to get it to work I need to unplug the ethernet cable and plug back in. Then it works for a few days and same thing happens again. Pretty annoying. I have the access point plugged into unmanaged switch that is connected to router if that helps. What do I need to do to make it stay connected forever? Thanks.
 

kanewolf

Titan
Moderator
Yes. Hi. I setup this access point JW-EW74 and it runs great for a few days and then it all the sudden disconnects from internet. Then in order to get it to work I need to unplug the ethernet cable and plug back in. Then it works for a few days and same thing happens again. Pretty annoying. I have the access point plugged into unmanaged switch that is connected to router if that helps. What do I need to do to make it stay connected forever? Thanks.
Is your AP on a static IP? Is it possible that you an an IP conflict?
Can you connect to the management interface of the AP when you can't get internet access?
Do you still have ethernet link lights on the switch when the internet doesn't work?
Can you ping the IP of the AP when internet doesn't work? What about the IP of the router when connected to the AP?
 

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