Access Violation

[stevemilligan]

Hello,
I am getting a repeating message saying "O646BCD2 in Module Sensor.dll read from address 00000020 in AI SUITEII cannot open - and it is driving me crazy. I can use the system but in the back ground it keeps repeating, can someone help please

 

[nikorr]

Remove and reinstall.

 

[nikorr]

Remove every part of a program completely. And than install again.
U can use Your Uninstaller! or Revo Uninstaller. The Windows uninstaller will not remove everything.
http://www.ursoftware.com/product/uninstaller/ http://www.revouninstaller.com/revo_uninstaller_free_download.html

 

[stevemilligan]

Hi Nicorr

is this an easy process, I am not confident to do it successfully that is to re-install it removing is not an issue. Will it ask or give me an option to re-install

 

[nikorr]

OK, I can assist u through.

How long do u have AI installed?

 

[stevemilligan]

OK, I can assist u through.

How long do u have AI installed?

I have had the computer for 3 months, what is AI?

 

[nikorr]

AI SUITEII

 

[nikorr]

OK we can try the system restore.

When this started to show the error?

 

[stevemilligan]

OK we can try the system restore.

When this started to show the error?

I have done that, no success

 

[stevemilligan]

I have done that and had no success

 

[nikorr]

OK install this and do nothing http://www.ursoftware.com/product/uninstaller/

 

[stevemilligan]

I can uninstall if that is what this program does, will i be able to re-install it

 

[nikorr]

Yes, do u have the original DVD?

 

[stevemilligan]

no i dont

 

[nikorr]

What is your mobo model name?

 

[stevemilligan]

Nikorr, I found a disc DVD which had the software program on it so I re-installed it and wahla - the error messages are gone so i think it fixed it no more pop ups!!!! I will let you know but thanks very much for your help

 

[nikorr]

Nikorr, I found a disc DVD which had the software program on it so I re-installed it and wahla - the error messages are gone so i think it fixed it no more pop ups!!!! I will let you know but thanks very much for your help

There u go : ) U did not needed much help, at all : )

 

[stevemilligan]

Best answer selected by stevemilligan.

 

[nikorr]

This topic has been closed by Nikorr

 

[nikorr]

Best answer selected by stevemilligan.

nThanx for the vote : )