[SOLVED] Accessing CCTV with my pc

[peterposh]

HI . I have a swann DVR system with 4 cameras, I can access this ok it's IP address is 192.168.1.196.attached via Ethernet cables to my BT homehub 6 ( using "BT homespot" devices)

I bought another one to cover another part of the house, set it up , connected it to mains and homespot using ethernet cable and used the QR sticker to add new device on the mobile app but it won't connect , says "login failed". I can see the new CCTV DVR on my BT home hub 6 connected as ip address 192.168.1.100 and also the original DVR as 192.168.1.196. it states they are both connected and I've checked all the parameters and they all seem to be the same. I've tried accessing it from my PC using the same network and the mobile app , both state " login failed" ! Any ideas? I've posted this on the swann community but have had no responses . I've rebooted everything a few times from the mains

 

[kanewolf]

Will the second unit work correctly when the first one is not connected to the network?

 

[peterposh]

I just unplugged the original one and the 2nd one is still "Log in failed" , https://drive.google.com/drive/folders/1Y0QnqPx3BGC3hwqdiMWogUIy31cuSta7?usp=sharing

 

[kanewolf]

I just unplugged the original one and the 2nd one is still "Log in failed"

That sounds like it is not a conflict between the two. Now you need to test the other extreme, does the first one work without the second?

Are you trying to access these units with a Swann APP or with a browser? Can you ping each unit?

 

[peterposh]

I'm using the swann viewer V2.1.2.43 on my PC off the same router to access the original one, I tried to add the new device to this viewer using the UID which came up with "login failed"' work, then I tried the IP address of 192.168.1.100 with port 85

 

[peterposh]

I've tried to access both with the browser using their IP addresses but I just get "this page cant be displayed"

 

[peterposh]

The first one works fine with or without the second plugged in

 

[kanewolf]

What is the model(s) of the Swann DVR?

 

[peterposh]

I can ping both using the mobile app ""fing" and they are both showing as connected on my bt smart hub 6 manager via my pc

 

[peterposh]

The new one is this one : https://www.amazon.co.uk/gp/product/B06XNM7WDS/ref=ppx_yo_dt_b_asin_title_o00__o00_s00?ie=UTF8&psc=1

 

[kanewolf]

If fing shows them and the addresses are what you expect (.100 and .196) then they are "alive". You could try your browser again, but this time you put the port on the URL for example http:\\192.168.1.100:85

 

[kanewolf]

Your best bet will be the Swann users pages since I have never used one of these DVRs.

 

[peterposh]

the original is this one https://www.amazon.co.uk/Swann-DVR4-4550-Recorder-PRO-T853-Surveillance/dp/B01N6IWJXG?SubscriptionId=AKIAILSHYYTFIVPWUY6Q&tag=duckduckgo-ffnt-uk-21&linkCode=xm2&camp=2025&creative=165953&creativeASIN=B01N6IWJXG

 

[peterposh]

Ive posted on the swann site but it's pretty quiet on there, posts with no answers for months , thanks anyway

 

[kanewolf]

Ive posted on the swann site but it's pretty quiet on there, posts with no answers for months , thanks anyway

Did you try adding the port to the URL to access the unit. Looking at the user's manual for the model you provided, it looks like that should work.

 

[kanewolf]

Since that DVR4-4550 has VGA and usb ports, have you hooked up a monitor, keyboard and mouse? Maybe that will give you some insights ...

 

[peterposh]

Yes , I've accessed it and gone through the settings, the only way I can access the cameras is on a screen attached to the unit, crap really for a £200 unit