acer aspire -531/571 reboot stuck on starting services

[jessicalea]

I have a Acer aspire one and I restored it to factory settings now it is stuck on starting services. I have pressed alt 10 and 12 no joy? Please can you help. Thanks in advance

 

[Phillip Corcoran]

1) On the same error screen press SHIFT+F10 and it will open up a black Window. (a command prompt window)

2) In the black window type the word regedit and press <Enter>.

3) That will open the registry editor. In the Registry Editor.. Browse to.... HKLocal machine/SYSTEM/SETUP/STATUS/ChildCompletion, and after highliting childcompletion, go across to the right hand side and check for setup.exe. if the value is 1 change it to 3.(by double clicking on setup.exe and changing the value shown in the box).

4) Now close the registry editor and then also close the black window. Then click on OK for the error and the computer will restart and the installation should complete.