Question ACER Aspire A515-56T Will not Charge

Squids4daddy

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Feb 13, 2020
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Please help. ACER Aspire A515-56T Will not Charge.

I have tried the following:
1. Unplugged from wall.
2. Seperated Cord from Charger
3. Removed battery
4. "Turned on" to drain any capacitor remainder.
5. Plugged all back in.
6. Replaced battery.
7. Updated bios
8. uninstalled and reinstalled and used the battery so-called "tools" in the utterly useless and disappointing "Acer Care Center". Basically the care center confirms that "yeah, you got a problem" with no suggestions.

Basically all the internet steps. Any advice? Is there any way that I can figure out if this is worth bringing to a computer repair place or if it's something stupid like "replace the motherboard". Note that it works fine while plugged in.
 

Squids4daddy

Reputable
Feb 13, 2020
26
2
4,535
You may need a replacement battery if you haven't already tried that. What does the battery icon say on the task bar?
Yep, did replacement battery. Everything showed fine....but it never charged that battery. "Battery Status 0% Remaining". On the new battery, it came with 10%, dropped to 8% off the wall...never did charge...so I swapped the old one back in because no reason to ruin the new one.